Jamie Wannamaker
Oshawa,ON
Summary
Proven leader at Shoppers Drug Mart, adept in staff training and enhancing cash handling processes, achieving increased departmental productivity. Expert in fostering teamwork and collaboration, significantly reducing cashier errors. Excelled in customer service, ensuring high satisfaction through effective problem resolution. Skilled in loss prevention and compliance, demonstrating a commitment to excellence and continuous learning.
Overview
9
9
years of professional experience
Work History
Cash Supervisor
Shoppers Drug Mart
11.2015 - Current
- Collaborated with other supervisors to develop best practices for cash handling procedures, resulting in increased productivity across departments.
- Facilitated open lines of communication between cashiers and management to address concerns and provide ongoing support.
- Reduced cashier errors by providing regular training sessions on transaction processing and customer service techniques.
- Ensured compliance with company policies and regulatory requirements through regular audits of cash transactions and reports.
- Resolved escalated customer issues promptly, demonstrating exceptional problem-solving skills and maintaining a high level of customer satisfaction.
Education
High School Diploma -
Clarke High School
Newcastle, ON06.2000
Skills
- Staff Training and Development
- Cash handling expertise
- Cash Register Operation
- Banking Procedures
- Willing to Learn
- Teamwork and Collaboration
- Customer Service
- Loss prevention strategies
Timeline
Cash Supervisor
Shoppers Drug Mart
11.2015 - Current
High School Diploma -
Clarke High School
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