Ghazal(Jana) Farjadi
Toronto,ON
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments and 5 years of experience in customer service. Eager to contribute to team success and further develop professional skills. Bring a positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Sales Representative
Tejarat No Insurance
03.2015 - 04.2020
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Advanced Diploma - Accounting And Finance
Seneca Polytechnic College
Toronto, ON12-2024
Skills
- Customer service
- Customer Assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
Timeline
Sales Representative
Tejarat No Insurance
03.2015 - 04.2020
Advanced Diploma - Accounting And Finance
Seneca Polytechnic College
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