Geyly Garcia
Mississauga,Canada
Summary
Experienced flight attendant with expertise in emergency management and customer service supporting team success with reliable performance. Known for managing passenger safety and satisfaction effectively in high-pressure situations. Skilled in conflict resolution and fostering teamwork through strong communication.
Overview
8
8
years of professional experience
Work History
Flight Attendant
Air Canada
Toronto, Canada
11.2021 - Current
- Reassured and assisted passengers during unexpected situations, like turbulence and delays.
- Served and managed refreshments according to schedule, ensuring passenger satisfaction.
- Led pre-flight safety checks and coordinated crew activities for smooth operations.
- Handled emergencies efficiently, adhering to airline standards and procedures.
- Supported brand initiatives by exceeding sales and customer engagement targets.
- Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff.
Lead Flight Attendant
Air Canada Rouge
Toronto, ON
03.2019 - 04.2021
- Performed pre-flight checks on the aircraft's interior components, such as emergency equipment and catering.
- Coordinated flight attendant duties and supervised the crew throughout the flight.
- Dealt with mechanical and passenger emergencies according to standards.
- Offered answers to passengers' questions and resolved issues that arose during flights.
Brand Ambassador
Paradies Lagardere
Toronto, Canada
11.2017 - 04.2019
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Stocked shelves, supplies, and organized displays to focus customer attention on specific items.
- Met or exceeded upselling, donation, and credit card sign-up targets on a consistent basis by leveraging excellent communication and interpersonal strengths.
Receptionist
Burnhamthrope Animal Hospital
Mississauga, Canada
08.2017 - 12.2018
- Maintained up-to-date and accurate program files and records.
- Partnered with similar organizations to meet greater needs, optimizing resource utilization.
- Kept facilities organized, clean, and well-maintained to best meet program needs.
Education
Air Canada
Mississauga, ON03-2019
High School Diploma -
Ascension of Our Lord Secondary School
Mississauga, ON06.2017
Skills
- Conflict resolution
- MS Office proficiency
- Multitasking and organization
- Stress management
- Adaptability and flexibility
- In-flight safety protocols
- Passenger communication
- Emergency procedure training
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Flight Attendant
Air Canada
11.2021 - Current
Lead Flight Attendant
Air Canada Rouge
03.2019 - 04.2021
Brand Ambassador
Paradies Lagardere
11.2017 - 04.2019
Receptionist
Burnhamthrope Animal Hospital
08.2017 - 12.2018
Air Canada
High School Diploma -
Ascension of Our Lord Secondary School
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