Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
12
12
years of professional experience
Work History
Server and Bartender
Artful Dodger Pub
02.2024 - 05.2025
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
Server
Cactus Club Cafe Langley
05.2022 - 04.2023
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Angels Healing
Assistant
Divine Earth
07.2020 - 06.2022
Assisted with packaging and filling orders in a timely matter
Organized and kept inventory of products and services.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated respect, friendliness and willingness to help wherever needed.
Independent contractor, Auto finance manager - independent contractor
AFIE - AUTOMOTIVE FINANCE & INSURANCE ELITE
03.2019 - 07.2020
Worked as a liaison between clients and multiple lenders
Skilled in sales and negotiating
Strong ability to self-motivate and work in a team environment
Thrive under pressure in a face paced environment with attention to detail
Learn new skills in a timely fashion
Excellent interpersonal skills.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Personal Assistant
Flight Academy Music
01.2013 - 02.2018
Arranged domestic and international travel plans and itineraries, including flight, car service, and restaurant
reservations
Answered a high volume of calls and email inquiries
Enhanced company reputation by promoting
Maintained appropriate filing of personal and professional documents.
Education
B.C - Automotive Financing
AFIE
Langley, BC
05.2019
Bachelor of Arts (B.A -
KWANTLEN POLYTECHNIC
Langley, BC
Skills
Dining Crew Workflow Optimization
Table Setting Arrangements
Coordination
Age Verification
Point-of-Sale (POS) Software
Courteous Phone Demeanor
Wine Pairings
Order Accuracy and Delivery
Stocking and Replenishing
Active Listening
Special Dietary Requirements
High-Energy and Stamina
Timeline
Server and Bartender
Artful Dodger Pub
02.2024 - 05.2025
Server
Cactus Club Cafe Langley
05.2022 - 04.2023
Angels Healing
Assistant
Divine Earth
07.2020 - 06.2022
Independent contractor, Auto finance manager - independent contractor