Lianna Richmond
Langley
Summary
Dedicated and compassionate Registered Nurse with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent collaboration.
Overview
14
14
years of professional experience
Work History
Registered Nurse
Fraser Health Authority
01.2011 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Continuously mentored new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Organized and managed care of patients undergoing various therapies and procedures.
- Initiates and leads daily rounds with interdisciplinary team to ensure optimal patient care management.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Patient Care Coordinator
Fraser Health Authority
01.2023 - 11.2024
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
- Facilitated communication between patients and healthcare teams, ensuring clarity and understanding of medical care.
- Resolved patient concerns and complaints with empathy and professionalism, restoring trust in healthcare services.
- Participates in regional bed meetings and critical care teleconference meetings to ensure appropriate patient flow.
Education
Bachelor of Science in Nursing Degree -
University of The Fraser Valley
12.2010
Skills
- Clinical expertise in patient management in the Intensive Care setting
- Supervises and provides leadership to colleagues and students continuously
- Policy Adherence
- Adaptable and Flexible
- Proficient communicator both verbally and in writing
- Expert problem-solver and effective conflict resolution management
- Family and patient advocate
- Healthcare Team Collaboration
Languages
English
Full Professional
Timeline
Patient Care Coordinator
Fraser Health Authority
01.2023 - 11.2024
Registered Nurse
Fraser Health Authority
01.2011 - Current
Bachelor of Science in Nursing Degree -
University of The Fraser Valley
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