Getnet Aklog
Niagara Falls,ON
Summary
Driven and community-focused professional with a proven track record in customer service and public speaking. Excelled in community engagement initiatives, significantly enhancing local participation. Skilled in answering phones and managing inquiries with efficiency. Demonstrates a unique blend of empathy and organizational skills, contributing to impactful projects and fostering positive community relations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Banking Officer
02.2015 - 06.2017
- Maintained strict adherence to regulatory guidelines, minimizing compliance risks for the bank.
- Assisted clients with various banking needs including account openings, loan applications, and financial planning advice.
- Resolved complex customer issues efficiently, ensuring a positive experience for all parties involved.
- Analyzed customer profiles to identify appropriate products and provide value-added approaches to client issues.
- Handled large transaction volumes accurately, maintaining high levels of operational excellence within the branch.
- Increased customer satisfaction by providing timely and accurate banking services.
Education
Bachelor of Arts - Accounting
MISHQEN COLLEGE
Jijiga Ethiopia 06-2017
Skills
- Customer service
- Public speaking
- Community engagement
- Answering phones
Languages
English
Elementary
Certification
Accounting BA degree for MISQEN college Ethiopia
Timeline
Banking Officer
02.2015 - 06.2017
Bachelor of Arts - Accounting
MISHQEN COLLEGE
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