Lydia Basta
Translator
Weston,ON
Overview
38
38
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Inflight Services
Air Canada
03.1997 - Current
- Conducted pre-flight briefings to ensure all crew members were well-informed and prepared for each flight.
- Evaluated team performance, providing constructive feedback to foster continuous improvement.
- Promoted a culture of teamwork within cabin crew by encouraging open communication and collaboration among colleagues.
- Mentored junior staff members, sharing industry knowledge and best practices for enhanced professional growth.
- Actively participated in emergency drills to ensure readiness in case of real-life scenarios.
Customer Service Representative
Ontario Ministry Of Health
01.1990 - 02.1997
- Provided coaching and mentoring to new hires, contributing to their successful integration into team.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Conducted training sessions for Customer Service Representatives on various aspects of t job including soft skills development, product knowledge enhancement, and procedural updates.
- Trained new personnel regarding company operations, policies and services.
Translator
Global Translations
05.1986 - 01.1996
- Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
- Supported legal teams by providing precise translations of contracts, agreements, and other crucial documentation.
- Established long-term relationships with clients through consistent delivery of top-quality translation services tailored to their needs.
Education
Bachelor of Arts - French Language And Linguistics
University of Toronto
Toronto, ON 09.1986 - 05.1990
Skills
Team Management
Timeline
Inflight Services
Air Canada
03.1997 - Current
Customer Service Representative
Ontario Ministry Of Health
01.1990 - 02.1997
Bachelor of Arts - French Language And Linguistics
University of Toronto
09.1986 - 05.1990
Translator
Global Translations
05.1986 - 01.1996
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