Gerard Patrice Laus
Red Deer,AB
Summary
Skilled Student Optician with hands-on experience in vision care, eye health assessments. Demonstrated strengths include problem-solving abilities, technical skills, and high quality customer service orientation. Noted for making significant contributions to team efforts while demonstrating commitment to continued professional growth within optical healthcare field.
Overview
5
5
years of professional experience
Work History
Student Optician
Specsavers
Red Deer, Alberta
08.2024 - Current
- Educated patients on proper care for their eyewear products.
- Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Verified accuracy of finished prescription orders before releasing them to customers.
- Resolved customer complaints in a professional manner.
- Adjusted glasses according to the patient's facial structure.
- Managed client frame selection processes and walked through lens options.
- Instructed customers on methods for adapting to glasses, proper wear and necessary care.
- Inspected returned items for damages or defects prior to restocking shelves.
- Recommended specific lenses, coatings and frames to suit individual client needs.
Optical Store Manager
Specsavers
Red Deer, Alberta
10.2023 - 01.2024
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared detailed reports outlining monthly sales performance metrics.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Performed routine maintenance checks on optical equipment such as frames, lenses, and contact lenses.
- Managed and trained staff on customer service, sales techniques, product knowledge, and store policies.
Optometric Assistant
Doctor’s Eye Care Ltd
Red Deer, AB
07.2021 - 06.2022
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Reviewed medical records prior to patient appointments.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Optometric Assistant
Fusion Eye Care
Terrace, BC
08.2020 - 03.2021
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Education
Diploma - Optical Science
Northern Alberta Institute of Technology
Edmonton, AB04-2026
Diploma - Human And Community Support Services
Hamptons College
Calgary, AB09.2023
Certificate in Forestry - Forestry
University of The Philippines - Los Banos
Laguna, Philippines07.2015
Skills
- Multitasking and Prioritization
- Multi-line Telephone System Operation
- Clear Communication
- Microsoft Office
- Relationship Building
- Data Analysis
- Willingness to Learn
- Electronic Charting
- Flexibility and Adaptability
- Team collaboration
- Active listening
- Optometric Technology
- Interpersonal communication
- Problem-solving
Timeline
Student Optician
Specsavers
08.2024 - Current
Optical Store Manager
Specsavers
10.2023 - 01.2024
Optometric Assistant
Doctor’s Eye Care Ltd
07.2021 - 06.2022
Optometric Assistant
Fusion Eye Care
08.2020 - 03.2021
Diploma - Optical Science
Northern Alberta Institute of Technology
Diploma - Human And Community Support Services
Hamptons College
Certificate in Forestry - Forestry
University of The Philippines - Los Banos
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