Results-driven manager with expertise in customer service, team leadership, and decision-making. Proven ability to enhance team performance and boost customer satisfaction through effective training and operational strategies.
Overview
2027
2027
years of professional experience
Work History
Manager
Rburgers
Redlands, CA
2024 - Current
Supervised daily operations to ensure efficient workflow and adherence to quality standards.
Developed and implemented training programs for new staff, enhancing team performance.
Analyzed customer feedback to identify improvement areas, boosting satisfaction rates.
Coordinated inventory management processes, optimizing stock levels and reducing waste.
Forklift Operator
Lowe's
Redlands
2023 - 2024
Operated forklifts to transport merchandise efficiently within warehouse environment.
Conducted daily safety inspections on equipment to ensure compliance with safety standards.
Loaded and unloaded trucks, verifying accuracy of shipments against packing lists.
Assisted in inventory management by organizing stock and maintaining accurate records.
Assistant Manager
Burger King
Redlands
2020 - 2023
Assisted in managing daily operations to ensure efficient service delivery and customer satisfaction.
Trained new staff on operational procedures and customer service protocols.
Monitored inventory levels to optimize stock management and reduce waste.
Implemented promotional initiatives to enhance sales and drive customer engagement.