Gerard McMahon
Vancouver,Canada
Summary
Versatile communications professional with a lifelong passion for connecting people with solutions and driving positive outcomes. Experience in client-facing roles, including frontline hospitality, call centers, event management, and business development in the technology sector. Diverse background providing a strong foundation in interpersonal relations, business acumen, organizational aptitude, and conflict resolution. These skills have proven vital to delivering exceptional customer service and support.
Overview
21
21
years of professional experience
Work History
Independent Contractor
Stellar Communications
10.2019 - Current
- Conduct market research to identify potential customers and target markets while defining and implementing strategies to increase customer engagement.
- Organize events such as trade shows, conferences, and seminars
- Establish and maintain strong working relationships with clients, leading to repeat business and referrals.
Business Development Executive
Cities Digital Inc.
02.2019 - 09.2019
- Company Overview: CDI specializes in Secure Paperless Storage and Process Automation via embedded web-forms that trigger workflows in conjunction with system integration of Docusign to drive efficiencies around document management and data governance.
- Contract position for a leading US-Based Reseller and Implementation Partner of the Laserfiche Document Management solution set with the mandate of establishing awareness towards Canadian Market expansion via Lead Generation and Outbound Telemarketing Campaign
- Proactively identified viable opportunities and established relationships for business development within the primary markets of Local Government and Financial Services
Public Sector Lead - Business Development
Avocette Technologies
01.2016 - 12.2018
- Business Development role selling outsourced IT Consulting and Managed Services to Government Organizations across North America
- The role required adherence to municipal procurement policies with heavy emphasis on RFP Proposal Writing, Direct Sales Presentation, Client Engagement and Account Expansion
- Key Accomplishments: 35% Growth in Application Managed Services offering and Securing Multi-Year, Multi Million-dollar account with the County of San Mateo, California
Freelance Copywriting & Production Services - Marketing
Stellar Communications
07.2014 - 12.2015
- Independent Marketing Consultant hired on a contractual-basis drawing on my vast advertising communications and production experience for various clients in development of collateral material and online media campaigns
Account Executive - Software Sales
Celayix Software
04.2013 - 07.2014
- Responsible for helping Businesses Large & Small reduce labor costs and increase efficiency with best-of-breed Workforce Management Solution
- Full Cycle Sales dedicated to outbound prospecting/developing/converting opportunities in the Small-to-Medium Enterprise sector
- Achieved 100% revenue target in 2013 highlighted by closing sale to 1000 employee security firm in my first full month in the role which represented $38K in revenue
Solution Advocate - New Business SaaS
Themis Solutions
04.2011 - 01.2013
- Sales Pioneer for a disruptive cloud-based Legal Practice Management software platform, specifically designed for Solo Lawyers and Small Firms
- Consistently met/exceeded sales targets and initiated the development of new business channel targeting the Public Sector law firms wherein I landed a flagship account for Clio with winning the National Collegiate Athletic Association account which represented $50K (US) revenue which set the table for Clio dominance in this burgeoning market space
Community Service Advisor
Dignity Memorial
08.2009 - 11.2010
- Community Outreach dedicated to assisting families with Final Arrangements in advance of need for the world's largest provider of funeral, burial and cremation services with the utmost compassion and professionalism
Corporate Account Executive
Hospitality Careers Online
04.2004 - 12.2008
- Excelled at prospecting and establishing Hcareers as the Vendor of Choice for hospitality recruitment with Hoteliers in Western United States
- Consistently ranked among the Top Performers in Sales and was awarded 2006, 2007 President's Club recipient
- Evaluated customers' potential needs to make appropriate recommendations.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
Education
Bachelor of Arts - Communications, Advertising Media Strategy, Social Psychology
Washington State University
Pullman, WA01.1989
Skills
- Corporate Communications
- Client Relationship Building
- Solution Development
- Project Management
- Coordination of Resources
- Draft & Deliver Successful RFP Bid Responses
- Customer Success Ambassador
References
Rodney Hicks - Hiring Mgr/Direct Report at Avocette - Contact Info: rodney_hicks@telus.net / Ph# (604) 506-8216
Laura Froyum - Direct Report Cities Digital - Contact Info: laura@citiesdigital.com / Ph# (651)-253-684
Stewart Jack - V.P. Sales at Avocette Technologies - Contact Info: stewartjack@shaw.ca / (250) 213-7002
David Charron - V.P. Humanity.Com - Former Mgr. at Clio Contact Info: charrondavid16@gmail.com / Ph# (604) 882-5121
Timeline
Independent Contractor
Stellar Communications
10.2019 - Current
Business Development Executive
Cities Digital Inc.
02.2019 - 09.2019
Public Sector Lead - Business Development
Avocette Technologies
01.2016 - 12.2018
Freelance Copywriting & Production Services - Marketing
Stellar Communications
07.2014 - 12.2015
Account Executive - Software Sales
Celayix Software
04.2013 - 07.2014
Solution Advocate - New Business SaaS
Themis Solutions
04.2011 - 01.2013
Community Service Advisor
Dignity Memorial
08.2009 - 11.2010
Corporate Account Executive
Hospitality Careers Online
04.2004 - 12.2008
Bachelor of Arts - Communications, Advertising Media Strategy, Social Psychology
Washington State University
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