Gerard Dickinson
Los Angeles County
Summary
Results-driven Operations and Sales Manager with two decades of experience in achieving sales targets in dynamic settings. Expertise in fostering strategic partnerships and enhancing customer loyalty. Bilingual professional with a B.A., focused on utilizing skills in operations and team development. Aiming to contribute to organizational growth and efficiency.
Overview
9
9
years of professional experience
Work History
Field Outreach Supervisor
Creative Employment Services
02.2025 - 07.2025
- Strategic partnership development with vendors and the local community
- Developed 12-month development and integration curriculum for individuals with special needs
Compliance Payroll Analyst
Northwest Administrators Inc.
04.2023 - 02.2025
- Explanation and Collection of penalty fees to Accounting and HR departments for contract violations
- Executed internal investigations; provided detailed findings and corrective action recommendations crucial for internal governance and external regulatory review
Tier II Benefits Specialist
State of California (EDD)
08.2020 - 08.2023
- Unemployment Benefits and Claims Representative, (Tele-Remote) Fast Paced, High Volume
- UI Merritt Staff: data and fraud analysis of unemployment and disability claims
CCAR Compliance Analyst
City National Bank
08.2017 - 08.2018
- Led Commercial Capital Analysis Reviews (CCAR) resulting in zero audit findings
- Performed meticulous financial income review of commercial loans confirming viability
- Interpreted evolving regulatory laws into actionable policy updates, minimizing regulatory exposure
AML Analyst
Accountabilities Professional Group
08.2016 - 08.2017
- Conducted anti-money laundering (AML) investigations across financial spectrums, ensuring 100% compliance with BSA/AML regulations and ensuring zero penalties from external oversight bodies
- Delivered comprehensive reports and audit findings to senior compliance leadership and regulatory bodies, developing the necessary documentation and presentations for external reviews
Education
BA - Business Administration & Liberal Arts
Loyola Marymount University
Los Angeles, CASkills
- Customer retention strategies
Websites
Timeline
Field Outreach Supervisor
Creative Employment Services
02.2025 - 07.2025
Compliance Payroll Analyst
Northwest Administrators Inc.
04.2023 - 02.2025
Tier II Benefits Specialist
State of California (EDD)
08.2020 - 08.2023
CCAR Compliance Analyst
City National Bank
08.2017 - 08.2018
AML Analyst
Accountabilities Professional Group
08.2016 - 08.2017
BA - Business Administration & Liberal Arts
Loyola Marymount University
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