Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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George Liapis

Newmarket,ON

Summary

Motivated professional dedicated to achieving success collaboratively. Foster team motivation and innovation in achieving goals. Known for building trust and relationships through empathy and reliability.

Overview

8
8
years of professional experience

Work History

Customer Service Agent

PlusOne Courier
12.2019 - Current
  • Received and processed parcels from leading shipping companies including FedEx, Purolator, Canada Post, and UPS
  • Utilized Courier Complete software to input shipping labels, facilitating accurate tracking for each tenant.
  • Delivered parcels to various companies within office towers, ensuring timely distribution
  • Managed inbound and outbound calls, providing prompt and accurate information regarding tenant parcels
  • Handled registered mail, including weighing and pricing, and coordinated outbound shipments to designated destinations
  • Supervised mail room operations, overseeing staff and ensuring efficient task completion
  • Communicated effectively with tenants via email, resolving issues and ensuring customer satisfaction.
  • Proficiently operated various equipment, including scanners, scales and cash registers
  • Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset


Parks and Receration Attendant

Township Of Georgina
04.2016 - 11.2019
  • Efficiently managed the upkeep of park facilities and orchestrated comprehensive clean-up initiatives to enhance the aesthetics and functional quality of the environment
  • Expertly delegated parking logistics for visitors, optimizing space utilization and ensuring smooth traffic flow
  • Assists with parks maintenance, including trimming bushes and trees, picking up of litter and cleaning of buildings
  • Monitoring park grounds/beach area and reporting any damage to the Crew Lead
  • Applied problem solving techniques to effectively address and resolve customer complaints related to park usage policies while ensuring customer satisfaction and compliance
  • Developed and executed detailed maintenance plans focused on ensuring the highest standards of visitor safety and environmental preservation
  • Responded with immediacy and precision to emergencies involving visitors or wildlife


Arena Attendant

Township Of Georgina
11.2017 - 03.2019
  • Assisted in the planning and execution of special events, contributing to increased revenue streams for the venue
  • Enhanced guest experience by promptly responding to inquiries, addressing concerns, and providing clear directions when needed
  • Monitored inventory levels of supplies and equipment, notifying management of any shortages or discrepancies to minimize operational execution
  • Maintained cleanliness standards throughout the facility, contributing to a positive atmosphere for all visitors
  • Executed walkway and sidewalk snow clearing operations
  • Supported Facility Attendants with various tasks as needed

Education

Bachelor of Arts - Environment And Urban Sustainability

Toronto Metropolitan University

RIBO Level 1

In Progress- IBAO

Highschool Diploma

Skills

  • Microsoft Office (Excel, Word, PowerPoint)
  • Microsoft Outlook/Teams
  • Courier Complete Software
  • GPower 31

Volunteer Experience

Coach/Trainer, 03/16 - 03/17

Total Hockey Skills

  • Instructed hockey fundamentals to new and unskilled players
  • Emphasized physical skills and teammate communication for effective team play
  • Supported head coaches with practice drills and gameplay
  • Identified player strengths and weaknesses to optimize performance positioning

Timeline

Customer Service Agent

PlusOne Courier
12.2019 - Current

Arena Attendant

Township Of Georgina
11.2017 - 03.2019

Parks and Receration Attendant

Township Of Georgina
04.2016 - 11.2019

Bachelor of Arts - Environment And Urban Sustainability

Toronto Metropolitan University

RIBO Level 1

In Progress- IBAO

Highschool Diploma
George Liapis