Overview
Work History
Education
Skills
Timeline
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George Kotselidis

London,ON

Overview

3
3
years of professional experience

Work History

Food and Beverage Server

Palasad Social Bowl
09.2023 - Current
  • Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
  • Provided excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
  • Displayed a strong knowledge of menu items, ingredients, and preparation methods to answer questions from guests confidently and provide informed recommendations.

Claims Examiner

Canada Life Assurance Company
03.2024 - 03.2025
  • Reduced claim processing time by implementing efficient workflow strategies and prioritizing tasks effectively.
  • Maintained detailed records of all claims activities, ensuring compliance with regulatory requirements and company policies.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.

Bank Teller

Bank of Nova Scotia
09.2023 - 04.2024
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
  • Educated customers on online banking and mobile banking applications.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Fitness Advisor

GoodLife Fitness
04.2022 - 09.2023
  • Implemented goal-setting strategies with clients, helping them identify achievable objectives while also fostering commitment to long-term success.
  • Increased member retention by establishing strong rapport with clients and addressing their concerns effectively.
  • Developed targeted marketing materials showcasing available fitness programs which led to a notable increase in client inquiries and membership sales.
  • Conducted regular follow-ups with clients to evaluate progress, make necessary adjustments to their fitness plans, and provide ongoing support.

Education

Bachelor of Arts - Economics

University of Western Ontario
06-2023

Skills

  • Customer service
  • Multitasking and organization
  • Team collaboration
  • Relationship building
  • Client relations
  • Product sales
  • Account management

Timeline

Claims Examiner

Canada Life Assurance Company
03.2024 - 03.2025

Food and Beverage Server

Palasad Social Bowl
09.2023 - Current

Bank Teller

Bank of Nova Scotia
09.2023 - 04.2024

Fitness Advisor

GoodLife Fitness
04.2022 - 09.2023

Bachelor of Arts - Economics

University of Western Ontario

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George Kotselidis