Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Devon Halvorson

Sacramento,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

Punch Bowl Social
12.2024 - Current
  • Supervised over 35 employees and oversaw quality compliance with company standards for food and services.
  • Trained and mentored dozens of employees to maximize team performance.
  • Excelled in multiple store positions and was awarded two promotions.
  • Cooperated with coworkers to improve customer experience and manage storefront.

Head Bartender

Punch Bowl Social
12.2023 - Current
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals and handling thousands of dollars in cash.
  • Boosted bar profitability, mentoring team on routine procedures as well as proper recipes and techniques.
  • Closed out cash register and prepared cashier report at close of business.
  • Crafted special drink and cocktail menu items for seasonal offerings, learning 4 to 6 new drink recipes each season.
  • Served high customer volumes, sometimes pulling in up to $50,000 in sales storewide during special events, nights, and weekends.

Server

Punch Bowl Social
08.2022 - Current
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Often took care of large groups of 20 or more, utilizing organization and delegation skills.

Education

Associate of Arts - Communications

College of Southern Nevada
Las Vegas, NV
05.2013

Skills

  • Effective Communication
  • Crisis Management
  • Inventory Oversight
  • Adaptable Work Hours
  • Customer Satisfaction Specialist
  • Mentoring and Coaching
  • Tech-Savvy Troubleshooter
  • Punctual and Reliable
  • Strategic Delegation

Certification

  • Certified Bartender, Punch Bowl Social - 2022-Present
  • Certified Foodhandler, Punch Bowl Social - 2022-Present

Timeline

Shift Manager

Punch Bowl Social
12.2024 - Current

Head Bartender

Punch Bowl Social
12.2023 - Current

Server

Punch Bowl Social
08.2022 - Current

Associate of Arts - Communications

College of Southern Nevada

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Devon Halvorson