George Khoury
Halifax,NS
Summary
Bilingual communication specialist [EN/FR] with a prominent sales & economics background.
Several years' experience in direct sales, marketing, and [personal & commercial] insurance solutions— with sizeable sales outcomes.
Specializing in risk management for businesses — providing an exceptional customer experience, coupled with efficacious risk mitigation guidance.
Licensed insurance broker in NS, PEI, NFLD and NB. Actively pursuing CAIB & other pertinent industry designations.
Highly proficient with tech— particularly broker systems [EPIC, Applied, carrier portals, DMS, Microsoft products, etc.]
Overview
4
4
years of professional experience
Work History
Commercial Insurance Broker
Arthur J. Gallagher Canada Ltd.
08.2021 - Current
- Servicing an existing book of SBI across multiple LOBs; including CGL, Property, Environmental, Auto, E&O, D&O, Builders Risk, Marine, Garage, Fine Arts, Bonds, Special Events, etc.
- Reviewing, marketing, issuing and processing Renewals & New Business.
- Corresponding with carriers & clients RE: endorsements, policy inquiries, claims, NB submissions, renewal questionnaires, A/R, etc.
- Analyzing customer needs and providing useful insight. Examining risk factors to recommend appropriate coverage levels.
- Upselling increased limits, additional coverages, and new policy forms when applicable.
- Explained detailed policy concepts in easy-to-understand terms.
- Conducted research and identified market trends to develop better strategies for sales.
Personal Insurance Producer
MacLeod Lorway Insurance
05.2020 - 10.2020
- Heads of Digital Sales Team - primarily focused on New Business/Internet leads but still managing a small book of existing P.I.
- Responsible for quoting, processing, binding, issuing, and servicing various lines of personal insurance; including auto [standard & facility], homeowners, boat, motorcycle, etc.
- Generated leads through cold-calling, networking and other outreach methods.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
Personal Insurance Producer
Brokerlink (formerly MCT Insurance)
01.2019 - 12.2019
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
Insurance Advisor
Manulife
12.2017 - 09.2018
- Bilingual [EN/FR] customer service to new & existing Manulife clients
- Specializing in Manulife policies/wording specifically Travel Insurance. In-depth knowledge of coverages, pre-ex's, 'covered events', etc.
- Displayed excellent communication & customer service skills
- Able to perform well in fast-paced/high call volume environment
- Proven ability to develop and implement creative solutions to complex problems.
Team Leader/Sales Rep
Blaro Marketing Concepts Inc.
03.2017 - 01.2018
- Selling TELUS home services through direct sales/door to door marketing approach
- Team Leader; responsible for managing & distributing leads to employees, interviewing new hires, etc.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
BCom - Economics
Dalhousie University
Halifax, NSGeneral Insurance License - Insurance
Provinces of NS, NB, NFLD & PEI
Canadian Accredited Insurance Broker (CAIB) - Insurance And Risk Management
Insurance Brokers Association of Nova Scotia
Halifax05.2023
DELF B1 - French
French Ministry For National Education
06.2016
Skills
- Extensive Commercial Insurance Experience & Expertise
- Organization, time management, and efficiency; managing hundreds of SBI clients
- Renewing & Issuing New Policies
- Product Knowledge
- Identifying Sales Opportunities Cross/Upselling by utilizing a Consultative Sales Approach
- Form Completion and Submission
- Customer Relationship Management
Hobbies
- Competitive Soccer Player [Member of Team NS from 2012-2017]
- Chess addict
- Outdoors, nature, hiking, running, weight training, sports, staying active
- Property Management
- Breaking down/solving detailed problems
Timeline
Commercial Insurance Broker
Arthur J. Gallagher Canada Ltd.
08.2021 - Current
Personal Insurance Producer
MacLeod Lorway Insurance
05.2020 - 10.2020
Personal Insurance Producer
Brokerlink (formerly MCT Insurance)
01.2019 - 12.2019
Insurance Advisor
Manulife
12.2017 - 09.2018
Team Leader/Sales Rep
Blaro Marketing Concepts Inc.
03.2017 - 01.2018
BCom - Economics
Dalhousie University
General Insurance License - Insurance
Provinces of NS, NB, NFLD & PEI
Canadian Accredited Insurance Broker (CAIB) - Insurance And Risk Management
Insurance Brokers Association of Nova Scotia
DELF B1 - French
French Ministry For National Education
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