George Anastasiou
Thornhill,ON
Overview
10
10
years of professional experience
Work History
Restaurant Business Partner
Solarium Bar and Grill
09.2021 - 07.2024
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Sourced vendors and efficient deliveries of high-quality supplies.
- Recruited, hired, and trained talented staff to fill vacancies.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Supervised daily activities of restaurant and 5+ employees.
- Participated and oversaw the sale of the restaurant business to ensure value.
Restaurant Manager
Solarium Bar and Grill
09.2020 - 07.2024
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Assisted in development and implementation of new menus to offer variety and options to customers.
Bartender
Solarium Bar and Grill
10.2018 - 07.2024
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed strict recipes and drink measurements to minimize product used.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Metal Stud Framer
Torino Drywall
06.2023 - 01.2024
- Collaborated with team members to efficiently assemble and erect metal stud frames for various building projects.
- Improved overall frame quality through meticulous inspection of all assembled components, identifying and rectifying any defects.
- Enhanced project efficiency by accurately measuring and cutting metal studs for framing installations.
Waiter
Solarium Bar and Grill
06.2014 - 09.2020
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
St. Robert's Catholic High School
Thornhill, ON06.2017
Skills
- Franchise management
- Employee Retention
- Business Networking
- Operational Efficiency
- Customer Engagement
- Staff Management
- Operations Management
- Order delivery practices
- Supervisory skills
- Staff Scheduling
- Adaptable
- Team Management
- Complaint resolution
- Customer-Oriented
Languages
Greek
Limited Working
English
Native or Bilingual
Timeline
Metal Stud Framer
Torino Drywall
06.2023 - 01.2024
Restaurant Business Partner
Solarium Bar and Grill
09.2021 - 07.2024
Restaurant Manager
Solarium Bar and Grill
09.2020 - 07.2024
Bartender
Solarium Bar and Grill
10.2018 - 07.2024
Waiter
Solarium Bar and Grill
06.2014 - 09.2020
High School Diploma -
St. Robert's Catholic High School