GEMINI GEORGES
LOS ANGELES,CA
Summary
Dynamic sales and marketing professional with expertise in luxury leasing, brand strategy, and exceptional customer experience. Proven success in cultivating strong client relationships and consistently surpassing occupancy and engagement goals while effectively managing high-pressure operations. Proficient in outbound communication and negotiation, delivering customized solutions that meet diverse client needs. A strong track record in performance-driven, client-focused environments highlights a commitment to excellence and results.
Overview
16
16
years of professional experience
Work History
Luxury Leasing Sales & Marketing Associate
Bozzuto
11.2023 - 10.2025
- Processed applications, conducted prospective residents background screening
- Prepared all lease agreements with all necessary addendums
- Perform day to day operations of property
- Manage all residential service and lease agreements for 190+ unit property
- Collect security deposits, rent, and all other funds associated with resident move ins
- Conducted market research to assess customer needs and preferences.
- Inspect vacant apartments on a regular basis to ensure they are ready to tour prospective residents
- Scheduled appointments with prospective residents to tour property.
- Onboard prospective tenants, move in and move out residents.
- Utilize CRM to effectively manage resident communications, resident relations and service requests
- Respond to tenant complaints and requests, assist with resident retention, building relationships with tenants and providing excellent customer service.
- Developed weekly marketing strategies to attract new tenants and retain current ones.
- Created and managing digital marketing campaigns, including social media, email marketing, and online advertising.
- Planned & executed 2-4 events monthly for residents
- Maintained 95%+ occupancy rate
Social Media Manager/Coordinator
Various brands (fashion/beauty/personal)
03.2019 - Current
- Conducted market research to identify trends and opportunities in brand’s niche
- Collaborated with the marketing team to create and execute digital marketing campaigns on platforms such as social media, email marketing, and online advertising
- Assisted in copywriting and proofreading marketing materials to ensure accuracy and effectiveness
- Managed social media accounts and engaged with followers to enhance brand presence and customer engagement
- Supported email marketing efforts by creating and sending newsletters to target audiences
- Designed brand websites
- Conducted brand analysis & brand audits
- Engaged with followers daily to build community, boost brand awareness, and keep up with trending conversations.
- Managed DMs and comments across platforms, working closely with customer service to answer questions and resolve issues.
- Helped with influencer outreach and product send-outs to grow brand love and UGC.
- Supported social media lead with content creation, campaign rollouts, and pulling insights to improve performance.
Luxury Leasing Consultant
Jone Street Residential Inc.
03.2023 - 11.2023
- Processed applications, conducted prospective residents background screening
- Prepared all lease agreements with all necessary addendums
- Perform day to day operations of property
- Manage all residential service and lease agreements for 420+ unit property
- Collect security deposits, rent, and all other funds associated with resident move ins
- Inspect vacant apartments on a regular basis to ensure they are ready to tour prospective residents
- Scheduled appointments with prospective residents to tour property.
- Onboard prospective tenants, move in and move out residents.
- Utilize CRM to effectively manage resident communications, resident relations and service requests
- Respond to tenant complaints and requests, assist with resident retention, building relationships with tenants and providing excellent customer service.
- Maintained 95%+ occupancy rate
Front Desk Receptionist
LIT Method
03.2021 - 10.2022
- Greeting clients & guest creating an amazing experience
- Provided comprehensive orientation to new fitness center members, including essential instruction on equipments
- Coordinated and scheduled classes
- Provide clients with seamless check in process
- Communicating with prospective new members to understand needs and providing appropriate membership recommendation
- Organizing and assisting in the operational success of classes
- Process client info, reports and inventory on daily basis
- Elevated sales by 10% through targeted marketing strategies
- Address and resolve any client concern or issues via e-mail to provide exceptional customer support
- Maintained organized and clean front office & studio area to create professional and welcoming environment for visitors and employees.
Operations Associate
Burberry
11.2021 - 01.2022
- Maintain & organize Stockrooms and all related policies and processes
- Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
- Enhance customer experience and sales while maintaining sales floor efficiency through operational support roles
- Receiving and handling stock orders receiving from hub or warehouse
Sales Associate
Louis Vuitton
01.2018 - 02.2019
- Assisted sales associate with meeting sales goals
- Hosted Women’s floor proving exceptional customer service
- Processed gift-wrapping services
Sales Associate
Tom Ford
06.2017 - 03.2018
- Assisted sales associate with purchases
- Investigated and resolved customer complaints
- Replenished supplies
- Operated cash register as and when necessary
- Managed daily store goals
- Opened and closed store
- Maintained in depth knowledge of building exceptional customer experiences through engagement, attitude and service
Client Services/Post Award Recovery Administrator
Social Security Disability Insurance Law Group
09.2010 - 04.2016
- Provide consistent administrative support to the Client Services Team.
- Administer expertise to investigate and adjudicate claim characteristics that do not match policy provisions
- Provide assistance to LTD carrier and claimant to recover overpayment.
- Create and establish files for new onboard cases.
- Ensure data entry, request medical records and/or questionnaires and engage in follow-ups on pending requests.
- Responsible for preparing/processing weekly queries and hearing office update calls and complete on-line filings.
- Process all outgoing and incoming representation forms.
- Responds to provider appeals and meets with providers to resolve problems/issues
Education
Bachelor of Science - Marketing
Becker College
Worcester, MASkills
- Skilled in utilizing MS Office tools effectively
- Over 10 years of customer service experience
- CRM software proficiency
- Adobe Photoshop proficiency
- Lightroom photo enhancement skills
- Canva design proficiency
LANGUAGE
French
Haitian-Creole
Timeline
Luxury Leasing Sales & Marketing Associate
Bozzuto
11.2023 - 10.2025
Luxury Leasing Consultant
Jone Street Residential Inc.
03.2023 - 11.2023
Operations Associate
Burberry
11.2021 - 01.2022
Front Desk Receptionist
LIT Method
03.2021 - 10.2022
Social Media Manager/Coordinator
Various brands (fashion/beauty/personal)
03.2019 - Current
Sales Associate
Louis Vuitton
01.2018 - 02.2019
Sales Associate
Tom Ford
06.2017 - 03.2018
Client Services/Post Award Recovery Administrator
Social Security Disability Insurance Law Group
09.2010 - 04.2016
Bachelor of Science - Marketing
Becker College