Maritza Ortiz

Detail-oriented and bilingual administrative professional with over 20 years of experience in fast-paced, customer-focused environments. Expertise in records management, data entry, compliance auditing, and public-facing communication ensures accurate record maintenance, strict deadline adherence, and high-quality customer service delivery to diverse populations. A proven track record in operations management demonstrates a strong understanding of process optimization and team leadership, driving operational excellence while consistently achieving organizational goals. Reliable and adaptable, committed to fostering a collaborative work environment with strong skills in resource allocation and performance monitoring. An ideal candidate for a Student Relations Technician role focused on student records, ADA compliance, and state educational mandates.