GELILA MEBERATU

• Facilitated meetings with clients and their families to discuss progress and concerns

• Drafted comprehensive case notes and maintained accurate client documentation

• Developed and implemented individualized treatment plans tailored to client needs

• Built strong rapport with clients to foster trust and encourage active participation

• Managed and tracked case progress, ensuring alignment with treatment goals

• Collaborated with various organizations to provide support for clients

• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

• Helped customers with their credit cards Provided customers with help and answered questions they have about their credit cards.
• Resolved concerns with products or services to help with retention and drive sales.
• Maintained and managed customer files and databases.

• Assisted children with Autism Spectrum Disorder with daily tasks, Organized different fun activities for campers, Provided campers with the care and support they require
• Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
• Reference , – 613-863-1645
• Canada, ottawa

• Assisted in teaching Sunday school, children’s choir and choreography.
• Assisted with special events or programs.

• X – ATC Dance , Organized social events for students with developmental delays
• Maintained clean, neat and operational facilities to serve program needs.
• Catholic Centre for Immigrants Summer 2015, Helped run a children’s program for refugee children Volunteered in taking children on field trips to the museum Facilitated arts, crafts and games for the children

• Assisted coach in after school program for basketball