Rochhe "Rochelle" Latupan
Victoria,BC
Summary
Compassionate Community Mental Health Worker with strong assessment and crisis intervention skills. Proven ability to develop individualized treatment plans, ensuring client safety and well-being. Empathetic Community Mental Health Worker known for effective crisis intervention and individualized treatment planning. Committed to enhancing client well-being through strong communication skills and comprehensive support strategies.
Overview
12
12
years of professional experience
6
6
Certifications
Work History
Community Mental Health Worker
Island HealthWascana House/Panama House
Victoria, British Columbia
03.2025 - Current
- Supported clients in daily activities and personal care needs.
- Assisted in crisis intervention efforts to ensure client safety and well-being.
- Educated clients on coping strategies and mental health resources available.
- Built rapport with clients to foster trust and open communication channels.
- Conducted assessments of client needs and developed individualized treatment plans accordingly.
- Assisted clients with daily life tasks such as shopping, meal preparation, and maintaining personal hygiene habits.
- Developed positive relationships with clients by providing compassionate care and support.
- Promoted a safe environment by monitoring medication compliance among clients.
- Monitored client progress through review of case notes, client interviews, and observation of behavior changes.
- Participated in weekly staff meetings to discuss caseloads, treatment plans, and any potential safety concerns related to clients.
- Attended regular training sessions on evidence-based practices for treating various mental health disorders.
- Assisted clients with conflict resolution strategies and anger management techniques.
- Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
- Promoted independence by assisting and supervising clients while completing daily living activities.
- Devised community-based programs focused on combating specific problems.
- Implemented behavioral management plans to address challenging behaviors.
- Documented all patient interactions, treatment plans, and progress notes in electronic health records.
Health Assistant
island Health Glengarry Hospital
Victoria, British Columbia
03.2014 - 11.2019
- Assisted healthcare professionals with patient care and daily activities.
- Managed medical records and ensured compliance with privacy regulations.
- Coordinated patient appointments and facilitated communication between departments.
- Educated patients on health management and wellness resources available.
- Monitored vital signs and reported changes to nursing staff promptly.
- Organized patient transportation within the hospital for various procedures.
- Educated patients about their diagnosis and provided emotional support when needed.
- Maintained cleanliness of equipment and examination rooms between patient visits.
- Observed patients' conditions during treatment sessions and reported any changes or concerns to supervising physician and nurse.
- Greeted patients and collected relevant personal information.
- Responded to emergency situations by calling for additional assistance when needed.
- Monitored expiration dates of medications and supplies in order to ensure safety standards are met.
- Assisted with minor surgical procedures such as suturing lacerations or removing foreign bodies from skin.
- Instructed patients on proper home health care techniques such as wound dressing changes or medication management.
- Assisted in the preparation of patients for examinations.
- Ensured that all necessary forms were completed accurately before submitting them for processing.
- Helped maintain an organized inventory of medical supplies in the facility.
- Prepared medications for administration to patients under the direction of a doctor or nurse practitioner.
- Transported patients to other facilities when necessary.
- Answered phone calls from patients regarding questions about their healthcare needs.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Reported liabilities and risk management concerns to supervisor for review.
- Documented patient counters in hospital system and initiated follow-up actions.
- Screened patients for eligibility for state, local and federal assistance programs.
- Initiated application processes to add patients to assistance programs at bedside and followed through until completion.
Education
Some College (No Degree) - Airline Computer Secretarial
PATTS College of Aeronautics
Manila, PhilippinesSkills
- assessment skills
- individualized treatment planning
- crisis intervention
- behavioral management
- electronic health records
- client advocacy
- communication skills
- time management
- Psychosocial rehabilitation
- Behavioral assessment
- Mental health first aid
- Recovery planning
- Empathy development
- Anger management
- Treatment Planning
- ADL assistance
- Client goal planning
- Patient evaluation
- Psychosocial assessment
- Safety and risk assessments
- Conflict de-escalation
- Patient support
- Building rapport
- Client support
- Confidentiality
- Medication administration
- Continuous improvement
- Multitasking capacity
Languages
English
Professional
Certification
First Aid
Timeline
Community Mental Health Worker
Island HealthWascana House/Panama House
03.2025 - Current
Health Assistant
island Health Glengarry Hospital
03.2014 - 11.2019
Some College (No Degree) - Airline Computer Secretarial
PATTS College of Aeronautics