Geethu Damodaran Nair
London,ON
Summary
Detail-oriented Retail Sales Associate known for strong customer service and product knowledge. Adept at resolving complaints and enhancing customer satisfaction, with a focus on effective communication and teamwork to drive store success.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Reliance Fashion World
Chennai, Tamil Nadu
01.2024 - 01.2025
- Greeted customers and offered assistance in locating requested items, enhancing satisfaction and retention.
- Assisted customers in identifying suitable products through informed recommendations based on features.
- Handled customer complaints professionally to maintain positive shopping experiences.
- Collaborated with team members to improve overall customer service quality.
- Participated in team meetings to strategize on sales promotions and initiatives.
- Restocked shelves and organized displays to attract customers and promote special items.
- Answered inquiries effectively, ensuring customers received timely information about merchandise.
- Maintained proper placement of new merchandise, optimizing store layout for better visibility.
Education
Post Graduate Diploma - Occupational Health And Safety
Western University
London08-2025
MBA - Business Administration
SRM University
Chennai, India04-2014
BBA - Business Administration
SRM University
Chennai, India04-2012
Skills
- Customer service and support
- Sales strategies
- Retail merchandising
- Complaint resolution
- Team collaboration
- Product demonstrations
- Promotional events
- Stock management
- Display setup
Languages
English
Native/ Bilingual
Malayalam
Native/ Bilingual
Hindi
Native/ Bilingual
Tamil
Professional
Telugu
Limited
Timeline
Retail Sales Associate
Reliance Fashion World
01.2024 - 01.2025
Post Graduate Diploma - Occupational Health And Safety
Western University
MBA - Business Administration
SRM University
BBA - Business Administration
SRM University