I'd like to describe myself as a fast learner.I'm always eager to learn something new and adapt to new environment pretty fast. also Adept at working effectively and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Travel Agent
Hodo Travel
11.2022 - 06.2024
Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
Ensured all reservations were accurately documented in agency's system prior to client departure date.
Created travel itineraries and made adjustments to meet client specifications.
Analyzed customer feedback to improve service offerings and client satisfaction.
Reservation Agent
Juiy Morning
03.2022 - 11.2023
Scheduled reservation requests and maintained accurate records of bookings.
Answered inbound calls and responded to customer inquiries regarding reservations.
Hotel Front Desk Clerk
Dormy inn Seoul Gangnam
08.2018 - 11.2020
Greeted, registered and assigned rooms to hotel guests.
Assisted guests at check-in, providing information on various services within hotel.
Coordinated with housekeeping staff regarding occupancy status of rooms.
Maintained daily records of room availability and rates.
Hotel Front Desk Clerk
Hotel Breeze Bay Marina
09.2016 - 02.2017
Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
Handled all guest luggage as needed during check-in and check-out process.
Greeted guests in a professional and friendly manner.
Coordinated with housekeeping staff regarding occupancy status of rooms.
Hotel Waitress
金太夫 kindayu
03.2016 - 09.2016
Stocked glasses, silverware, linens, dishes prior to opening restaurant.
Greeted guests in a friendly and professional manner.
Removed trays and stacked dishes for return to kitchen after finished meals.
Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.