Gayle Collicutt
Halifax,Nova Scotia
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Manager of Supported Housing
Elizabeth Fry Society Of Mainland Nova Scotia
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and tenants.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Works collaboratively with community partners, landlords, provincial and municipal governments.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maximized performance by monitoring daily activities and mentoring team members.
- Engaged in the CHAPs process to secure new supportive housing.
- Liaison with HRP and EHS.
- Develop safety plans with tenants and staff.
- Facilitate transformative mediation with tenants.
- Develop Schedule Bs specific to each building.
Harm Reduction Outreach Worker
North End Community Health Centre
05.2023 - Current
- Assisted in conducting needs assessments to identify key medical and social needs.
- Facilitates communication between clients and other service providers.
- Monitored progress towards service plan goals.
- Provided support to social service clients in navigating available resources.
- Provide on-demand harm reduction support
- Assess participants for over-intoxication, over-sedation and over-amping.
- Help participants adjust from outreach MAP to hourly pours MAP.
- Crisis manage, triage participant needs.
- Train and educate new staff.
- Case Management
- Legal Support
- Liaison with police and EHS as needed
- Implement and adhere to boundaries
Housing Support Worker
Elizabeth Fry Society Of Mainland Nova Scotia
01.2022 - 08.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Outreach, legal, court and crisis support.
- Transitioning encampment residents to safer sheltering locations.
- Peaceful transitional closure of Meagher Park encampment.
- Worked collaboratively with community partners, clients, provincial and municipal governments.
- Identified issues, analyzed information and provided solutions to problems.
- Coordinated Winter SDS program and micro-shelter program.
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Harm Reduction Housing Worker
North End Community Health Centre
01.2022 - 05.2023
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated outreach activities to build community awareness.
- Facilitated communication between clients and other service providers.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Developed and implemented programs to engage and empower underserved populations.
- Worked collaboratively with a team to open ground-breaking harm reduction housing for individuals with severe (poly-tri) substance use disorders and face high barriers to housing.
- Initiated and oversaw outreach project to support Archdiocese with getting their occupants on BNL.
- Assisted in the opening of supportive housing intended for long-term Meagher Park residents
- Mainline Shifts.
- Liaison with HRP and EHS
- Crisis response
- Support tenants with their tenancy and help develop harm reduction safety plans.
- Train new staff.
- Work collaboratively with internal NECHC departments ie primary healthcare clinic, MOSH and dental clinic.
- Set and adhere to boundaries.
- Advocate for tenants for external supports ie. food, legal, harm reduction.
Education
High School Diploma -
Forest Heights Community School
Chester Basin, NS06.2004
Skills
- Strategic Planning
- Contract Management
- Workforce Management
- Expense Tracking
- Financial Management
- Staff Development
- Expectation Setting
- Time Management
- Performance Evaluations
- Project Management
- Verbal and Written Communication
- Budget Control
- Team Leadership
- Complex Problem-Solving
- Staff Management
- Negotiation
- Schedule Preparation
- First Aid & CPR
- WHIMIS
- Ethical Boundaries Training with Jenny Wright
- Naloxone Training
- Preparing and Opening Supportive Housing
Accomplishments
Successfully advocated to end the deduction of child support payments from single parents on Income Assistance.
Contributed to provincial opposition Bill-126 that influenced HRM and 2 local pharmacies to offer free menstrual products.
Languages
English
Full Professional
Timeline
Manager of Supported Housing
Elizabeth Fry Society Of Mainland Nova Scotia
08.2023 - Current
Harm Reduction Outreach Worker
North End Community Health Centre
05.2023 - Current
Housing Support Worker
Elizabeth Fry Society Of Mainland Nova Scotia
01.2022 - 08.2023
Harm Reduction Housing Worker
North End Community Health Centre
01.2022 - 05.2023
High School Diploma -
Forest Heights Community School
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