Mackenzie Don
Ste Anne,MB
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
2
2
years of professional experience
Work History
Store Associate (Seasonal)
Mark’s
10.2023 - 12.2023
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Restaurant Associate
McDonald's
08.2022 - 05.2023
- I am experienced in both back-line and front-of-house activities from working in food preparation, cooking, and product assembly to order-taking, cash handling, and customer-related services
- Secondary activities included general cleaning of the restaurant and maintaining stock levels.
- Adhered to strict food safety guidelines, maintaining a safe environment for both staff and guests alike.
- Supported colleagues during busy periods by multitasking efficiently across roles when needed.
Garden Centre associate (Seasonal)
Real Canadian Superstore
06.2022 - 07.2022
- Primarily responsible for responding to customer queries and for ensuring that the stock was well maintained and kept in a sellable condition
- Additionally, responsibility included opening and closing the garden center when on shift.
- Maintained a healthy and organized inventory by timely restocking and proper care of plants.
- Assisted customers with loading purchases, ensuring a seamless shopping experience.
Education
High School – Ste Anne Collegiate
06.2022
Skills
- Experience in customer service
- Task and detail-oriented
- Able to work on own initiative
- Organized
- Task focused
- Proficient in MS Word, MS Excel, and Linux
- Customer Service
- Product Display
- Shipment Processing
- Payment Processing
- Organization
- Customer Assistance
Languages
English
Conversational French (read, written, and spoken)
activities
Eastman Raiders Football Club, I have been volunteering at the Eastman Raiders Football Club, a not-for-profit youth sports organization in Steinbach since 2018. I have assisted in several aspects concerned with the running of the club such as equipment management and fitting, canteen stock control and sales, building maintenance, as well as coaching the younger age groups.
hobbies and interests
- Music (performing)
- Video Games
- Travelling
Timeline
Store Associate (Seasonal)
Mark’s
10.2023 - 12.2023
Restaurant Associate
McDonald's
08.2022 - 05.2023
Garden Centre associate (Seasonal)
Real Canadian Superstore
06.2022 - 07.2022
High School – Ste Anne Collegiate
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