Abdulqudus Adeniran
Bedford
Summary
Dedicated and personable customer service professional with over 2 years of experience delivering exceptional client support and ensuring customer satisfaction. Highly adaptable and eager to learn, with strong communication skills and the ability to thrive in a dynamic, team-driven environment. Adept at handling customer inquiries, problem-solving, and maintaining confidentiality. Seeking a role that offers growth opportunities and a long-term career path
Overview
2
2
years of professional experience
Work History
Sales Associate
Mark’s
04.2023 - Current
- Provide exceptional customer service by engaging with clients and identifying their needs
- Maintain a positive and welcoming attitude to build strong customer relationships
- Achieved and exceeded sales targets through effective upselling and cross-selling techniques
- Assisted in promotional events and maintained store organization for an optimal shopping experience
Accounting Clerk / Bookkeeping Work Placement
CEED
04.2024 - 05.2024
- Processed accounts payable and receivable while maintaining accuracy and confidentiality
- Assisted with financial reporting, bank reconciliations, and tax documentation
- Utilized accounting software such as Sage and Excel to track financial records
- Communicated effectively with team members to support operational efficiency
Cashier / Customer Service Representative
Dollarama
10.2022 - 01.2023
- Provided outstanding customer service in a fast-paced retail setting
- Managed cash transactions efficiently, issuing receipts and processing refunds as needed
- Assisted customers with inquiries and product recommendations
- Maintained a professional and friendly demeanor to enhance customer satisfaction
Education
Business Administration Diploma - Accounting
Nova Scotia Community College
Dartmouth, Nova Scotia06.2024
Skills
- Attention to detail
- Accuracy
- Confidentiality
- Verbal communication
- Interpersonal communication
- Initiative
- Adaptability
- Deadline management
- Trainability
- Coachable
- Proactive learning
- Multitasking
- Fast-paced environment
- Diversity awareness
- MS Office Suite
- Customer-focused
- Outgoing attitude
Certificationsandrequirements
- Willing to obtain LLQP License
- Strong proficiency in Microsoft Office and CRM software
- Ability to work flexible hours and adapt to virtual team environments
Timeline
Accounting Clerk / Bookkeeping Work Placement
CEED
04.2024 - 05.2024
Sales Associate
Mark’s
04.2023 - Current
Cashier / Customer Service Representative
Dollarama
10.2022 - 01.2023
Business Administration Diploma - Accounting
Nova Scotia Community College
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