Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gavin David Masse

Georgetown,Canada

Summary

Dynamic and adaptable professional with extensive experience at Tim Hortons, excelling in customer service and food preparation. Proven problem-solving abilities and strong electrical maintenance skills, consistently ensuring operational efficiency. Recognized for effectively managing high-pressure situations while maintaining a respectful demeanor, contributing to a positive customer experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Baker

Tim Hortons
Georgetown, Canada
02.2025 - Current
  • Job consists of baking and decorating donuts/preparing hot items for the front showcase and drive through.
  • Other tasks include cleaning the back, stocking fridges and keeping track of product.

Electrical Apprentice

Polair Electric
Acton, Canada
10.2024 - 10.2024
  • Job consisted of driving to different worksites around the greater Toronto area and performing residential and commercial electrical work for customers who have booked appointments with our company.

Produce Clerk

Food Basics
Georgetown, Canada
08.2024 - 10.2024
  • Job consisted of stocking produce and produce-related products.
  • While working this position I would occasionally be placed to supervise and manage the entire produce department when I would be alone during evening/closing shifts.
  • Was also responsible for closing the department down correctly when the store closed.

Staff Member/Customer Service

Tim Hortons
Georgetown, Canada
02.2023 - 08.2024
  • Job consists of making and preparing customers orders as well as cleaning and other small jobs that revolve around maintaining a clean workspace.
  • Occasionally help unload trucks and perform jobs that include acts of manual labour.

Grocery Clerk

Superstore
Georgetown, Canada
01.2021 - 12.2022
  • Job consisted of stocking shelves with products as well as lots of heavy lifting and unloading trucks in the back using forklifts and storing skids of product on the racking.
  • Lots of heavy lifting experience as well as some experience using things such as forklifts and operating lifting machinery.

Cashier/Customer Service

Superstore
Georgetown, Canada
01.2020 - 01.2021
  • Job consisted of ringing up customers' groceries and helping bag items and occasionally helping and performing customer service related tasks when needed.

Staff Member

Tim Hortons
Georgetown, Canada
01.2018 - 01.2020
  • Job consisted of making food/preparing food and drinks for customers as well as taking orders as a cashier.
  • Also occasionally unloading supplies from orders in the back.
  • Lots of experience working with customers and learning how to appropriately act if a customer is causing a disturbance while still showing them respect.

Scorekeeper

Halton Hills Mixed Volleyball League
01.2017 - 01.2018
  • Job consisted of scorekeeping games for the adult league and helping the referee make calls occasionally.

Education

Certificate - Electrical Techniques

Sheridan College Davis Campus
7899 McLaughlin Rd.
04.2023

High School Diploma -

Georgetown District High School
Georgetown
07.2022

Skills

  • Microsoft Office Suite
  • Baking techniques
  • Inventory management
  • Customer service
  • Time management
  • Problem solving
  • Electrical maintenance
  • Adaptability

Certification

  • High School Diploma, 06/01/22, Georgetown District High School
  • Electrical Techniques Course, 04/15/23, Sheridan College
  • First Aid CPR with AED, Saje Vital Signs
  • Working at Heights Training, Worksite Safety

Timeline

Baker

Tim Hortons
02.2025 - Current

Electrical Apprentice

Polair Electric
10.2024 - 10.2024

Produce Clerk

Food Basics
08.2024 - 10.2024

Staff Member/Customer Service

Tim Hortons
02.2023 - 08.2024

Grocery Clerk

Superstore
01.2021 - 12.2022

Cashier/Customer Service

Superstore
01.2020 - 01.2021

Staff Member

Tim Hortons
01.2018 - 01.2020

Scorekeeper

Halton Hills Mixed Volleyball League
01.2017 - 01.2018

Certificate - Electrical Techniques

Sheridan College Davis Campus

High School Diploma -

Georgetown District High School

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Gavin David Masse