Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Baker
Tim Hortons
06.2022 - Current
Complied with health and safety codes to protect staff and customers.
Trained and supervised new employees on bakery operations and procedures.
Maintained accurate inventory of baking supplies and ingredients.
Operated cash registers and processed payments accurately.
Operated and maintained bakery equipment, including ovens and mixers.
Managed customer service operations, including taking orders and resolving complaints.
Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
CUSTOMER SERVICE REPRESENTATIVE
National Search Group
01.2022 - 03.2022
Company Overview: Company Overview: Remote – India
Provided remote customer support via phone, email, and chat, ensuring timely resolution of inquiries.
Assisted clients with recruitment-related queries, maintaining a 95% satisfaction rating.
Managed CRM software to track customer interactions and improve service efficiency.
Collaborated with teams to enhance service processes and boost client engagement.