Summary
Overview
Work History
Education
Skills
Websites
Certification
Availability
Languages
Timeline
Generic

GAUTAM SINHA

Calgary,AB

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier Assistant

Costco Wholesale Corp
06.2023 - 12.2023
  • Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
  • Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
  • Trained new cashier team members in customer service and money-handling processes.
  • Streamlined payment processes by proficiently utilizing point-of-sale systems, cash registers, scanners, calculators, and other equipment as required.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Bagged items securely to minimize breakages and reduce losses.
  • Processed refunds and exchanges under company policy.

Retail Sales Associate Cashier

KFC
06.2019 - 03.2023
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Recommended complementary purchases to customers, increasing revenue.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Ensured compliance with all company procedures related to cash handling, refunds/returns processing.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.

Education

Post Baccalaureate Diploma in Supply Chain Management -

SAIT (SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY)
Calgary, AB
08.2024

Graduate Certificate in Project Management -

Fanshawe College
London, ON
12.2023

Bachelor of Commerce -

Punjabi University
Patiala, INDIA
05.2019

Skills

  • Proficient in MS Office Suite (Word, Excel PowerPoint, Outlook)
  • QuickBooks and Accounting Software
  • Data Entry Software
  • Staff Management
  • Team Collaboration

Websites

Certification

AGLC’s PRO SERVE (CANADA), 2029

Availability

Available After 2 PM, Full Time

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Cashier Assistant

Costco Wholesale Corp
06.2023 - 12.2023

Retail Sales Associate Cashier

KFC
06.2019 - 03.2023

Post Baccalaureate Diploma in Supply Chain Management -

SAIT (SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY)

Graduate Certificate in Project Management -

Fanshawe College

Bachelor of Commerce -

Punjabi University

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GAUTAM SINHA