GAURAV BIMALI
Toronto,ON
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Server and Kitchen Helper
TEK OSTI
01.2022 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Cleaner
ANIL ADHIKARI
01.2020 - 11.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Education
High School Diploma -
NIDI HIGHER SECONDARY SCHOOL
BIRTAMODE, NEPAL06.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Communication skills
- Ability to Lift 30 Pounds
- Guest Engagement
- Relationship Management
Languages
English
Professional Working
Timeline
Server and Kitchen Helper
TEK OSTI
01.2022 - 10.2023
Cleaner
ANIL ADHIKARI
01.2020 - 11.2021
High School Diploma -
NIDI HIGHER SECONDARY SCHOOL
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