Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

GURSIMARPAL SINGH

Scarborough,ON

Summary

At New Mirchi Dhaba, excelled in delivering exceptional customer service and hospitality, showcasing a strong work ethic and multitasking prowess. Mastered cash handling and safe food practices, enhancing guest engagement and satisfaction. Proven ability to resolve issues swiftly, fostering positive relationships and memorable dining experiences. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

Work History

SERVER $ HOST AND KITCHEN HELPER

NEW MIRCHI DHABA
01.2024 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Customer Service Representative

Call Center Products
05.2024 - 06.2024
  • Provided extraordinary customer service to clients.
  • Grew repeat client base through effective marketing and customer service.
  • Contributed to positive TripAdvisor reviews by consistently delivering exceptional customer service.
  • Resolved third-party billing, computer system and customer service issues.

Education

High School Diploma -

CAMBRIAN HANSON
Toronto, ON
12.2025

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Safe Food Handling
  • Dining area maintenance

Languages

English
Professional Working

Timeline

Customer Service Representative

Call Center Products
05.2024 - 06.2024

SERVER $ HOST AND KITCHEN HELPER

NEW MIRCHI DHABA
01.2024 - 06.2024

High School Diploma -

CAMBRIAN HANSON
GURSIMARPAL SINGH