Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gaurav Bagla

Amherst,Canada

Summary

Dedicated and detail-oriented professional seeking the Healthcare security officer with Paladin Security, Amherst, Nova Scotia. Bringing strong physical fitness, mental alertness and exceptional customer service skills to ensure the wellbeing and safety of individuals while contributing to the security and integrity of the community.

Overview

3
3
years of professional experience

Work History

Guest Service Representative

Esso
Amherst, Nova Scotia
07.2024 - Current
  • Provided exceptional customer service in a fast-paced environment, assisting customers with fuel purchases, store merchandise, and inquiries.
  • Maintained a clean and organized store, ensuring all products were well-stocked and displayed attractively.
  • Collaborated with team members to meet sales goals and improve service efficiency.
  • Charged customers for cash and debit/credit card purchases using the POS system.
  • Addressed any concerns raised by customers and dealt with challenging situations during busy hours.

Security guard

Garda World
Toronto, Ontario
01.2023 - 07.2024
  • Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points
  • Greeting customers when they enter the premises and wishing them a good day when they leave
  • Assisting customers in case they need help and guiding or directing them to the appropriate department
  • Presents losses and damage by reporting irregularities and informs violators of policy and procedures
  • Maintains environment by monitoring and setting building and equipment controls
  • Maintains the organization's stability and reputation by complying with legal requirements
  • Investigates security breaches, incidents, and other alarming behavior
  • Completes reports by recording observations, information, occurrences, and surveillance activities
  • Contributes to team effort by accomplishing related results as needed
  • Received commendations for exceptional service and reliability.

Healthcare security guard

Securiguard
Oshawa, Ontario
09.2021 - 12.2022
  • Conducted regular well-being checks and monitored individuals using surveillance equipment
  • Ensured compliance with safety protocols and provided detailed reports on individual behavior and conditions
  • Assisted in crisis situations with a calm and effective approach, maintaining security and order
  • Managed physical tasks including standing for extended periods and navigating challenging terrains
  • Collaborated with team members to achieve operational goals and maintain high standards of service
  • Regularly patrol hospital grounds, including parking lots, entrances, and patient care areas, to deter and detect any suspicious activity
  • Monitor and control access to various parts of the facility, ensuring that only authorized individuals enter restricted areas
  • Respond to emergency situations such as altercations, medical emergencies, or security incidents, and coordinate medical and emergency services as needed.

Education

Business Accounting (Diploma) -

Durham College
Oshawa, Ontario

Skills

  • Ability to remain vigilant and react appropriately in high-pressure situations
  • Skilled in problem-solving and quick decision-making
  • First Aid and CPR/ AED Level C License
  • Valid Nova Scotia Driver's License
  • Efficient written and verbal communication skills
  • Capable of performing demanding physical tasks such as climbing stairs and navigating various terrains
  • Competent in using surveillance systems and computer software
  • Relationship building and organizational level interpersonal communication
  • Great problem-solving with decision-making skills and exceptional listening skills
  • Ability to adapt to the changing environment and work under pressure with multi-tasking skills
  • Sound knowledge of networking, network types, Ethernet usage, and connections
  • Excellent computer navigation skills; MS Office, Excel, Word, PPT, Outlook

Timeline

Guest Service Representative

Esso
07.2024 - Current

Security guard

Garda World
01.2023 - 07.2024

Healthcare security guard

Securiguard
09.2021 - 12.2022

Business Accounting (Diploma) -

Durham College

Similar Profiles

CREATE PROFILE
Gaurav Bagla