Gary Frye
San Dimas
Summary
Dynamic and results-oriented professional with a proven track record at Five9, where I enhanced client satisfaction and increased sales revenue through effective customer relationship building and upselling techniques. Skilled in customer service and interpersonal communication, I excel in fast-paced environments, consistently achieving and surpassing sales targets.
Overview
4
4
years of professional experience
Work History
Sales Representative
Five9
02.2025 - 03.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Volunteer Kitchen Assistant
River Community Treatment Center
12.2023 - 01.2025
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Call Center Representative
Research Design Lab
03.2021 - 06.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
No Degree - Communications
Mt. San Antonio College
Walnut, CA05-2029
High School Diploma -
Polytechnic High School
Long Beach06-2013
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Timeline
Sales Representative
Five9
02.2025 - 03.2025
Volunteer Kitchen Assistant
River Community Treatment Center
12.2023 - 01.2025
Call Center Representative
Research Design Lab
03.2021 - 06.2022
No Degree - Communications
Mt. San Antonio College
High School Diploma -
Polytechnic High School
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