Garrett Hennessy
Calgary,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Manager
Bank of Montreal
Calgary, AB
04.2013 - 08.2023
- Monitored staff performance and addressed issues.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality and conformance.
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
Manager
Popeyes Supplements
Brossard, QC
01.2011 - 04.2013
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Established processes to ensure efficient workflow throughout the organization.
- Analyzed business performance data and forecasted business results for upper management.
Restaurant Co-Owner
Boston Pizza
Candiac, QC
01.2006 - 12.2010
- Recruited, interviewed and hired qualified kitchen staff members according to company standards.
- Ensured compliance with health codes and safety regulations in the restaurant.
- Managed day-to-day operations, including scheduling staff shifts, managing inventory and ordering supplies.
- Created a budget and tracked financial performance of the restaurant.
- Provided leadership support when needed during peak hours or busy periods at the restaurant.
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
Education
Some College (No Degree) - Finance
UQAM
Montreal, QCSkills
- Financial Management
- Workforce Management
- Operations Management
- Performance Management
- Time Management
- Sales Management
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Accomplishments
- Yearly recipient of Quarterly Top Performer award
- Volunteered in multiple events yearly(Stampede breakfast, Walk for Kids can talk to name a few)
References
References available upon request.
Timeline
Manager
Bank of Montreal
04.2013 - 08.2023
Manager
Popeyes Supplements
01.2011 - 04.2013
Restaurant Co-Owner
Boston Pizza
01.2006 - 12.2010
Some College (No Degree) - Finance
UQAM
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