Garret Hébert
Jasper,AB
Summary
My objectives are to travel and see the world while acquiring new skills along the way. I'd like to continue to improve my communication skills and teamwork and challenge myself in the customer service industry.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Farmer's Market Vendor
BC Fruit Truck
2023.07 - 2023.09
- Handled cash and credit cards, processing transactions onsite for products and services.
- Utilized persuasive sales techniques to convert leads into sales.
- Attracted customers and generated sales using promotional materials.
- Distributed pamphlets and other informational literature on our organic produce.
Front Desk Associate
Jasper Rafting Adventures
2023.05 - 2023.09
- Greeted visitors and customers upon arrival, offered assistance, and answered questions.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
- Packing and unpacking rafting tour guides trip bags. More specifically this consists of charging or docking all iPads, square cards, laptops, two-way radios, and camera batteries. Stocking each trip bag with trip envelops, safety and injury waivers as well as cash floats.
- Processing tour trip envelopes from each tour which includes going through tour guide cash envelope and entering new cash transactions into the system and balancing out transactions with end of the day sales.
- Performing closing responsibilities which includes counting out daily cash till, preparing cash float for whoever opens in the morning.
Maintenance Crew Member - Snow Removal
Marmot Basin
2022.10 - 2023.04
- Followed routine maintenance checklist.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Properly handled, transported, and disposed of recycled materials.
Ski and Snowboard Technician
Marmot Basin
2022.10 - 2023.04
- Repairing and restoring ski and snowboard equipment with waxing, edging, and using p-tex to repair major or minor gashes from the underside of the skis and snowboards. As well as fixing ski poles, helmets, ski boots, and snowboard boots in good condition and maintain costumer satisfaction.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Managed multiple tasks in high-volume environment.
- Executed sales and marketing initiatives to increase revenue for company.
Parks and Recreation Worker
City Of Charlottetown
2020.05 - 2020.08
- Maintain the cleanliness of the parks and playgrounds for kids and adults to spend their time.
- Maintained grounds by trimming, weeding, tilling parks filled with sand and raking around to make the sand soft as well as and general clean-up.
Produce/Grocery Stock Clerk
Sobeys
2018.06 - 2020.05
- Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Consistently lifted materials weighing as much 60 pounds.
Baseball/Hockey Referee
PEI Baseball/Hockey Referee Association
2015.05 - 2017.12
- Enforced safety rules to protect players from game injuries.
- Checked rink for debris and secured gates before commencing gameplay.
- Assessed game penalties for rule violations and ejected players with serious conduct violations.
- Controlled game flow to maintain safe and fair environment.
- Educated athletes, coaches and fellow officials about game rules and regulations.
- Trained and mentored new referees and other sports officials.
Education
High School Diploma -
Charlottetown Rural High School
Charlottetown, PE06.2020
École François-Buote
Charlottetown, PE09.2018
Skills
- Critical Thinking
- MS Office
- Written Communication
- Interpersonal Communication
- Multitasking Abilities
- Decision-Making
- Excellent Communication
- Organization and Time Management
- Dependable and Responsible
- Flexible and Adaptable
Reference
References provided upon request.
Timeline
Farmer's Market Vendor
BC Fruit Truck
2023.07 - 2023.09
Front Desk Associate
Jasper Rafting Adventures
2023.05 - 2023.09
Maintenance Crew Member - Snow Removal
Marmot Basin
2022.10 - 2023.04
Ski and Snowboard Technician
Marmot Basin
2022.10 - 2023.04
Parks and Recreation Worker
City Of Charlottetown
2020.05 - 2020.08
Produce/Grocery Stock Clerk
Sobeys
2018.06 - 2020.05
Baseball/Hockey Referee
PEI Baseball/Hockey Referee Association
2015.05 - 2017.12
High School Diploma -
Charlottetown Rural High School
École François-Buote
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