Gareth Frisby
Sales Team Lead
Vernon,BC
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Varied work and education, easy to train and very coach-able. Motivated to learn, grow and excel.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Sales Team Lead
Tom Harris Cellular
Vernon, BC
02.2023 - Current
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 48-hour return call policy.
- Exceeded customer requirements with accurate and deliverable solutions.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
- Trained, coached, and mentored new sales associates for maximum performance.
Sales Consultant
Tom Harris Cellular
Vernon, BC
2022.07 - 2023.01
- Maintained organized, presentable merchandise to drive continuous sales.
- Stayed knowledgeable on latest innovations and technological advancements through continuous training.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Provided sales and customer service assistance to walk-in traffic
General Labourer
Brentwell Construction
Vernon, BC
04.2021 - 01.2022
- General Labourer
- Site clean up
- Created and maintained an active schedule
- Cleaned and maintained work equipment
- Assisted on job sites with the company framing crew
Dealer
Lake City Casino
Vernon, BC
10.2019 - 03.2020
- This job was terminated due to COVD 19 pandemic.
- Maintained fast, smooth game pace by efficiently handling chips, money and cards.
- Managed multiple customers at a time.
- Fast paced environment.
- Followed strict company protocols.
Assistant Produce Manager
Safeway
Vernon, BC
07.2015 - 08.2019
- Closing manager
- Managed multiple people when on shift.
- Inventory management and inventory ordering.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Recommended products to customers to drive sales.
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
Diploma of Business Administration -
Okanagan College
Kelowna, BC 01.2020 - 01.2022
General Arts - Sociology
University of British Columbia
Kelowna, BC 2017 - 2019
Skills
- Customer service
- Positive team player
- Easy to train
- Strong work ethic
Timeline
Sales Team Lead
Tom Harris Cellular
02.2023 - Current
Sales Consultant
Tom Harris Cellular
2022.07 - 2023.01
General Labourer
Brentwell Construction
04.2021 - 01.2022
Diploma of Business Administration -
Okanagan College
01.2020 - 01.2022
Dealer
Lake City Casino
10.2019 - 03.2020
General Arts - Sociology
University of British Columbia
2017 - 2019
Assistant Produce Manager
Safeway
07.2015 - 08.2019
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