Tina Beytollahisefidi
Windsor,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Team Lead
Building Common Good
12.2022 - Current
- Bringing 12 customers per week to company.
- Supporting sales account managers by providing accurate and detailed reports.
- Training, coaching, and mentoring new sales associates for maximum performance.
- Monitoring sales team performance and providing constructive feedback.
- Greeting customers and providing detailed advice to increase sales.
- Answering customer questions about services and impacts they are making.
Sales Associate
Building Common Good
11.2022 - 12.2022
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Engaged with over 50 customers per day to effectively build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Served customers with knowledgeable, friendly support at every stage.
- Solved customer challenges by offering relevant services.
- Achieved or exceeded company-defined sales quotas.
Assistant Manager of Customer Service department
Golshahd Ice Cream Producing Company
01.2021 - 04.2022
- Skilled at working independently and collaboratively in team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Trained more that 20 new staff by building highly motivated and friendly work environment.
- Increased customers satisfaction and improved employees rapport building.
- Monitored and reported progress to chief manager.
Customer Affairs Expert
Golshahd Ice Cream. Producing Company
01.2018 - 01.2021
- Received and placed customer service calls.
- Resolved customer complaints by actively listening and responding.
- Noted customer status reports on customer service issues.
- Entered data in Excel and researched for solutions to customer problems.
- Proved successful working within tight deadlines and fast-paced environment.
Education
Master of Arts - Applied Economics and Policy
University of Windsor
Windsor, ON12.2023
Bachelor of Arts - Theoretical Economics
Azad University of Central Tehran Branch
Tehran, Iran01.2019
Skills
- Sales and Marketing
- Customer Service
- Time Management
- Answering Customer Questions
- Multitasking Strengths
- Verbal and Written Communication
- Teamwork and Collaboration
- Excellent People Skills
- Interpersonal Skills
- Microsoft Office
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Sales Team Lead
Building Common Good
12.2022 - Current
Sales Associate
Building Common Good
11.2022 - 12.2022
Assistant Manager of Customer Service department
Golshahd Ice Cream Producing Company
01.2021 - 04.2022
Customer Affairs Expert
Golshahd Ice Cream. Producing Company
01.2018 - 01.2021
Master of Arts - Applied Economics and Policy
University of Windsor
Bachelor of Arts - Theoretical Economics
Azad University of Central Tehran Branch
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