Rufy Jag Guron
Lloydminster,AB
Summary
Multi-talented Individual who is consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
5
5
years of professional experience
Work History
Front Desk Associate
Hilton Hotels
06.2022 - Current
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Vocal Instructor
Rafi Jag Entertainment
03.2024 - Current
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
- Mentored struggling students with individualized approach to enhance learning.
- Taught performers of varying skill levels ways to improve overall range.
General Manager
Motion Fitness Club
04.2023 - 10.2023
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Introduced new methods, practices, and systems to reduce turnaround time.
Personal Trainer
Motion Fitness
12.2022 - 07.2023
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
Remittance Agent
Metrobank
07.2020 - 06.2022
- Maintained accurate forecasting and financial recordkeeping while tracking over 20 accounts worth up to $5,000 in Remittances each day.
- Reviewed account documentation for over 20 accounts, rectified issues and contacted vendors about account changes.
- Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking in the Metro Remittance Front end systems.
Sales Associate
Lacoste
08.2021 - 01.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Cashier
Juan Stop Shop
07.2020 - 06.2022
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reviewed weekly sales circulars and monitored price changes.
Baker/Owner
Pedro's Afters
01.2019 - Current
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Established merchandising, sales and profit objectives.
Education
Diploma - Business Administration And Leadership | in Study
Alison College
Calgary, AB03.2021
Certificate - Certified Personal Trainer
International Sports Sciences Association
10.2022
Nutritionist
International Sports Sciences Association
03.2023
Leadership: Foundational Principles
HarvardX - EdX
High School Diploma -
Holy Rosary High School
Lloydminster, AB06.2020
Certificate - CPR/AED
International Sports Sciences Association
10.2022
Skills
- Completed Financial Advisor Certifications - Accident & Sickness Insurance (Alberta Insurance Council)
- Certificate in Ethics and Professional Practice (Alberta Insurance Council)
- Certifiicate in Anti-Money Laundering
- Communicates and interacts well with others
- Fast Learner with Good Memory
- Team player and works well in cooperating with others
- Trained Metrobank Agent, An expert in dealing with money and keeping on track with sales summaries and records
Accomplishments
- Awarded and Won titles/medals In the Arts Eg. Singing Competitions, Dance Competitions, Etc.
- Athletic Awards - 2x Most Outstanding Swimmer | Multi-Medalist Men's 17+ All Swim Strokes
- Dubai'a Male Vocalist of the world | Golden Voice Champion 2021
- Held and Performed 3 Major Solo Concerts | 2017-2020
- Silver and Bronze Medalist at The Hollywood World Championships of Performing Arts | 2019
- Hollywood Recording Artist
Languages
Can communicate and understand 3 languages including English and Tagalog (Filipino Language).
References
Evelyn Leodones - Financial Advisor at RBC, Lloydminster
Contact Number: (780) 871-5803
Zhen Gao - Sales Associate at Yves Saint Laurent, West Edmonton Mall
Contact Number: PH: (780) 278-8577
Aubrey Pedlar - Teacher at Holy Rosary High School, Lloydminster
Contact Number: (780) 870-1342
Timeline
Vocal Instructor
Rafi Jag Entertainment
03.2024 - Current
General Manager
Motion Fitness Club
04.2023 - 10.2023
Personal Trainer
Motion Fitness
12.2022 - 07.2023
Front Desk Associate
Hilton Hotels
06.2022 - Current
Sales Associate
Lacoste
08.2021 - 01.2022
Remittance Agent
Metrobank
07.2020 - 06.2022
Cashier
Juan Stop Shop
07.2020 - 06.2022
Baker/Owner
Pedro's Afters
01.2019 - Current
Diploma - Business Administration And Leadership | in Study
Alison College
Certificate - Certified Personal Trainer
International Sports Sciences Association
Nutritionist
International Sports Sciences Association
Leadership: Foundational Principles
HarvardX - EdX
High School Diploma -
Holy Rosary High School
Certificate - CPR/AED
International Sports Sciences Association
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