Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gaganjot kaur

Toronto

Summary

Adept at network configuration and troubleshooting, my tenure at Sheridan College honed my technical prowess and problem-solving skills. Specializing in Cisco routing and switching, I significantly enhanced system performance and security. My collaborative approach in IT troubleshooting and dedication to continuous improvement stand out as key contributions to our team's success.

Overview

1
1
year of professional experience

Work History

Provided Tech Support

Sheridan College - Davis Campus
01.2024 - Current

diagnosing and troubleshooting hardware and software issues, setting up network configurations, optimizing system performance, performing data backups, recovering lost data, and assisting with software installations, updates, and security enhancements.


Assisted With IT Troubleshooting

Sheridan College
09.2023 - 12.2023

Assisted local businesses with IT troubleshooting, network setup, software installation, data backup solutions, and cybersecurity awareness training.

Education

Diploma of Applied Science And Technology - Information Technology

Sheridan College Davis Campus
Brampton, ON
04-2025

Skills

  • Network Configuration & Troubleshooting (LAN/WAN, TCP/IP
  • Hardware Installation & Maintenance
  • Cisco Routing & Switching (CCNA Fundamentals)
  • Network Security & Firewalls
  • Server Administration (Windows & Linux)
  • Wireless Networking & VPN Setup
  • Technical Documentation & Reporting
  • Problem Solving & Analytical Thinking

Languages

English
Professional Working

Timeline

Provided Tech Support

Sheridan College - Davis Campus
01.2024 - Current

Assisted With IT Troubleshooting

Sheridan College
09.2023 - 12.2023

Diploma of Applied Science And Technology - Information Technology

Sheridan College Davis Campus
Gaganjot kaur