Adept at network configuration and troubleshooting, my tenure at Sheridan College honed my technical prowess and problem-solving skills. Specializing in Cisco routing and switching, I significantly enhanced system performance and security. My collaborative approach in IT troubleshooting and dedication to continuous improvement stand out as key contributions to our team's success.
diagnosing and troubleshooting hardware and software issues, setting up network configurations, optimizing system performance, performing data backups, recovering lost data, and assisting with software installations, updates, and security enhancements.
Assisted local businesses with IT troubleshooting, network setup, software installation, data backup solutions, and cybersecurity awareness training.