Gaganjot kaur
Toronto
Summary
Adept at network configuration and troubleshooting, my tenure at Sheridan College honed my technical prowess and problem-solving skills. Specializing in Cisco routing and switching, I significantly enhanced system performance and security. My collaborative approach in IT troubleshooting and dedication to continuous improvement stand out as key contributions to our team's success.
Overview
1
1
year of professional experience
Work History
Provided Tech Support
Sheridan College - Davis Campus
01.2024 - Current
diagnosing and troubleshooting hardware and software issues, setting up network configurations, optimizing system performance, performing data backups, recovering lost data, and assisting with software installations, updates, and security enhancements.
Assisted With IT Troubleshooting
Sheridan College
09.2023 - 12.2023
Assisted local businesses with IT troubleshooting, network setup, software installation, data backup solutions, and cybersecurity awareness training.
Education
Diploma of Applied Science And Technology - Information Technology
Sheridan College Davis Campus
Brampton, ON04-2025
Skills
- Network Configuration & Troubleshooting (LAN/WAN, TCP/IP
- Hardware Installation & Maintenance
- Cisco Routing & Switching (CCNA Fundamentals)
- Network Security & Firewalls
- Server Administration (Windows & Linux)
- Wireless Networking & VPN Setup
- Technical Documentation & Reporting
- Problem Solving & Analytical Thinking
Languages
English
Professional Working
Timeline
Provided Tech Support
Sheridan College - Davis Campus
01.2024 - Current
Assisted With IT Troubleshooting
Sheridan College
09.2023 - 12.2023
Diploma of Applied Science And Technology - Information Technology
Sheridan College Davis Campus