Gaganjot Singh brar
Fresno
Summary
I am seeking employment in a place where I can utilize my potential to the fullest and grow professionally. I assure you to give my level best in my job and prove an asset for you.
Supervisor with more than 2 years of robust work experience in the retail industry. Expertise in customer satisfaction and service. Upfront performance in store management and other tasks. Along with it, good knowledge of the work environment in warehouse locations with proficiency in picking, packaging and order handling.
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
2
2
years of professional experience
4044
4044
years of post-secondary education
Work History
General Manager
Burger King
Mesa
05.2024 - Current
- Lead and supervise retail job training programs, recruit volunteers and staff that are well committed to the job.
- Monitor and supervise work performance and also provide feedback to improve the productivity of job and provide employee satisfaction.
- Providing inspiring leadership to the staff by setting operational performance and standards.
- Develop the schedule for paid staff and volunteers to ensure efficient working.
- Implement the store promotion with volunteer assistance to increase sales.
- Managed daily restaurant operations and ensured compliance with food safety standards.
- Oversaw staff scheduling to optimize workforce efficiency during peak hours.
- Trained and mentored team members to enhance customer service skills and teamwork.
- Maintained cleanliness and organization of the dining area for customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Developed service and sales strategies to improve retention and revenue.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Formed and sustained strategic relationships with clients.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Mitigated business risks by working closely with staff members and assessing performance.
Grocery Manager
Fry’s food and drugs
San Tan Valley
05.2024 - 10.2025
- Maintain a prompt, efficient and healthy work environment by properly assigning the duties and tasks to all the fellow workers.
- Analyse sales and current inventory in order to make projections to retain customers and increase sales.
- Ensure a proper supply chain or the merchandise by ordering from various vendors.
- Make the bill payments and complete the invoices in a timely manner to avoid delays.
- Follow up a proper recruitment procedure and ensure the hiring process including the training is at the best.
- Assist the customers as well the co-workers regarding any complaints or issues at the workplace and try to resolve them.
- Checking and completing the safety binders and weekly meetings to ensure and clarify more about health and safety hazards at the workplace.
- Supervised daily operations of grocery department to ensure efficient workflow.
- Managed inventory levels and restocked shelves to maintain product availability.
- Trained and mentored staff on customer service best practices and store policies.
- Coordinated with vendors for timely deliveries and quality product selection.
- Implemented promotional displays to enhance product visibility and sales engagement.
- Resolved customer complaints in a courteous and professional manner.
- Conducted regular inspections to ensure compliance with safety and sanitation standards.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Monitored inventory levels and stock shelves with new merchandise.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Oversaw daily operations of the store including opening and closing procedures.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
- Ordered supplies as needed while staying within budget parameters.
- Reviewed purchase orders for accuracy before submitting them for processing.
- Conducted weekly meetings with staff members to discuss performance goals.
- Managed staff of 25 grocery clerks, ensuring that duties were completed in a timely manner.
- Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
Education
Alexander college
Major - science
Delhi Public School, Bathinda
Skills
- Agile mindset
- Problem solving
- Conflict resolution
- Accountability and commitment
- Sales oriented
- Customer centric leadership
- Sound understanding of MS-word
- Work independently
- Multitasking
- Communication skills
- Openness to feedback
Availability
Full time
References
References upon request
Timeline
General Manager
Burger King
05.2024 - Current
Grocery Manager
Fry’s food and drugs
05.2024 - 10.2025
Alexander college
Major - science
Delhi Public School, Bathinda