Gagandeep Singh
Brampton,ON
Summary
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dispatch Office Administrator
J Basra
06.2022 - Current
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Solicited and marketed to business and community events and performed outbound calling.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
Az Driver
Load King
02.2021 - 04.2022
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Enhanced customer satisfaction by addressing and resolving inquiries promptly and professionally.
Yard Worker and Shunt
Erb Transportation
03.2020 - 03.2021
- Generated weekly reports and updated daily logs.
- Improved shunting efficiency by implementing effective communication and coordination strategies with team members.
- Enhanced safety protocols by conducting thorough equipment inspections and maintenance checks before each shift.
- Streamlined communication between departments for improved yard coordination and collaboration.
Customer Service Sales Representative
Popular Pizza Head Office
01.2017 - 02.2020
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
Education
Associate Diploma - Electromechanical Engineering Technician
Sheridan College
Brampton12.2020
Skills
- Sales proficiency
- Client Confidentiality
- Transaction Processing
- Financial product knowledge
- Compliance Awareness
- Customer Service
- Problem-solving abilities
- Time Management
- Organizational Skills
- Product Education
- Money handling abilities
- Outbound Calling
Certification
The Investment Funds Institute of Canada (IFIC)
Fundamentals of Finance
Timeline
Dispatch Office Administrator
J Basra
06.2022 - Current
Az Driver
Load King
02.2021 - 04.2022
Yard Worker and Shunt
Erb Transportation
03.2020 - 03.2021
Customer Service Sales Representative
Popular Pizza Head Office
01.2017 - 02.2020
Associate Diploma - Electromechanical Engineering Technician
Sheridan College
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