Gagandeep Singh
Calgary,AB
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Guard
365 Patrol
07.2023 - 01.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Responded quickly to incidents and assessed active situations for security concerns.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Retail Sales Associate
06.2023 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Managed cash register after end of shift to balance and record accurate transactions.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Associate of Arts - Event Management
St. Clair College of Applied Arts And Technology
Windsor, ON01.2023
Bachelor of Arts - Arts Education
Baba Farid College
India, Punjab05.2020
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
Languages
ENGLISH
Full Professional
Hindi
Full Professional
Certification
Valid CPR/AED Level C
Timeline
Security Guard
365 Patrol
07.2023 - 01.2024
Retail Sales Associate
06.2023 - 09.2023
Associate of Arts - Event Management
St. Clair College of Applied Arts And Technology
Bachelor of Arts - Arts Education
Baba Farid College
Valid CPR/AED Level C