Gagandeep Kaur
Brampton
Summary
Dedicated and compassionate Care Worker with a strong focus on empathy and exceptional care. Skilled in cultivating trusting relationships and creating a stimulating lifestyle for residents. Offers enhanced care through a flexible learning approach, ensuring individualized attention for each patient. Committed to promoting the well-being and happiness of those under my care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Lululemon Athletica
10.2023 - 03.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Operated RF scanners to track merchandise and verify contents of containers.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
Customer Service Representative
BULKMART
04.2023 - 09.2023
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Shift Supervisor
Subway
08.2021 - 03.2023
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
Customer Service Representative
Pioneer Gas Station
12.2019 - 07.2021
- Responded to customer requests for products, services, and company information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Education
Personal Support Worker - NACC -
CIMT College
Brampton, ON01.2025
Advanced Project Management and Strategic -
Lambton College
Toronto, ON04.2021
Computer Applications - Computer Applications
The Secular Institute of Education
PUNJAB12.2016
Master of Science - PHYSICS
GURU GRANTH SAHIB UNIVERSITY
FATEHGARH SAHIB05-2016
Skills
- Project Coordination
- Compassionate care
- Palliative care
- Dementia care
- Fall prevention
- Personal hygiene assistance
- Documentation
- Emotional support
- Mobility assistance
- Restaurant experience
- Communication skills
- Customer service
Certification
- Food Handler
- WHIMS
- Standard first aid and CPR/AED Level C
- GPA eLearning
- Mask Fit
- Basic life support
Languages
English
Hindi
Panjabi
Timeline
Warehouse Associate
Lululemon Athletica
10.2023 - 03.2024
Customer Service Representative
BULKMART
04.2023 - 09.2023
Shift Supervisor
Subway
08.2021 - 03.2023
Customer Service Representative
Pioneer Gas Station
12.2019 - 07.2021
Personal Support Worker - NACC -
CIMT College
Advanced Project Management and Strategic -
Lambton College
Computer Applications - Computer Applications
The Secular Institute of Education
Master of Science - PHYSICS
GURU GRANTH SAHIB UNIVERSITY
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