A goal-oriented, focused individual who is flexible, tolerant, and calm under pressure and in challenging situations—a strong commitment to high customer service and teamwork.
Overview
2025
2025
years of professional experience
Work History
Customer service in the restaurant
I am tasked with many responsibilities, such as being a cashier and maintenance associate, keeping the store stocked and clean, greeting customers, providing customer service, taking phone calls, and handling customer issues
Handled Excel sheets
Customer Service
D Light Cafe and Bakery
Surrey, BC
05.2024 - 08.2024
Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
Described product and service details to customers to provide information on benefits and advantages.
Explained online self-help options to customers to promote additional and after-hours support choices.
Enhanced customer satisfaction by providing timely and accurate information on products and services.
Senior Customer Service Issue Resolution Specialist / Sales Representative at Humble Abode, Inc.Senior Customer Service Issue Resolution Specialist / Sales Representative at Humble Abode, Inc.