Anna Rylieieva
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess/Customer Service Associate
Kozak Ukrainian Restaurant
03.2023 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Banquet Server
Staff Grabs
11.2022 - 01.2023
- Carried out professional service, retaining polite and friendly approach at all times.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
Server
Restaurant 'Michel'
08.2021 - 02.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Humanitarian Labor School
Kherson, Ukraine 05.2021
Skills
- Strong computer skills, including Microsoft office, PowerPoint, Excel, Word
- Teamwork and communication
- Quick learner with strong problem-solving skills
- Strong work ethic
- Advanced English, Ukrainian
Certification
Serve It Right
Timeline
Restaurant Hostess/Customer Service Associate
Kozak Ukrainian Restaurant
03.2023 - Current
Banquet Server
Staff Grabs
11.2022 - 01.2023
Server
Restaurant 'Michel'
08.2021 - 02.2022
High School Diploma -
Humanitarian Labor School
Serve It Right
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