Anna Rylieieva
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess/Customer Service Associate
Kozak Ukrainian Restaurant
2023.03 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Banquet Server
Staff Grabs
2022.11 - 2023.01
- Carried out professional service, retaining polite and friendly approach at all times.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
Server
Restaurant 'Michel'
2021.08 - 2022.02
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Humanitarian Labor School
Kherson, Ukraine 05.2021
Skills
- Strong computer skills, including Microsoft office, PowerPoint, Excel, Word
- Teamwork and communication
- Quick learner with strong problem-solving skills
- Strong work ethic
- Advanced English, Ukrainian
Certification
Serve It Right
Timeline
Restaurant Hostess/Customer Service Associate
Kozak Ukrainian Restaurant
2023.03 - Current
Banquet Server
Staff Grabs
2022.11 - 2023.01
Server
Restaurant 'Michel'
2021.08 - 2022.02
High School Diploma -
Humanitarian Labor School
Serve It Right
Similar Profiles
Christina KormanikChristina Kormanik
Waitress at Ukrainian East Village RestaurantWaitress at Ukrainian East Village Restaurant
Cruz SandovalCruz Sandoval
Dishwasher at Ukrainian East Village RestaurantDishwasher at Ukrainian East Village Restaurant
SVYATOSLAV REVYCHSVYATOSLAV REVYCH
Bartender at KOZAKBartender at KOZAK