Gagandeep Kaur
Brampton,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Office Administration
Takkar's Transport
Brampton
03.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Managed filing system, entered data and completed other clerical tasks.
Restaurant Supervisors
Grill n Chik
Brampton, ON
03.2020 - 02.2022
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
Master's Degree Diploma - Hotel And Resort Management
Lampton College
Mississauga, ON12.2021
Master of Arts - Language And Literacy Education
BBS COLLEGE
Punjab, INDIA05.2018
Skills
- Scheduling
- Business Administration
- Proofreading
- Clerical Support
- Customer Service
- Inventory Management
- Office Administration
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Office Administration
Takkar's Transport
03.2022 - Current
Restaurant Supervisors
Grill n Chik
03.2020 - 02.2022
Master's Degree Diploma - Hotel And Resort Management
Lampton College
Master of Arts - Language And Literacy Education
BBS COLLEGE
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