GAGANDEEP KAUR
Scarborough
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
Logixx Security
03.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Assistant Manager
McDonald’s
01.2022 - 01.2023
- Accomplishes department objectives by managing staff; planning and evaluating department activities
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Develops, coordinates, and enforces systems, policies, procedures, and productivity standards
- Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Reviewed sales and gross profit report to assess company efficiency.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Shift Leader
McDonald’s
08.2021 - 12.2021
- Check supplies, restock main customer and kitchen stations, and request order changes based on need
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Business Development Executive
INFOWIZ
01.2018 - 01.2019
- Develops negotiating strategies and position
- Protect organization’s value by keeping information confidential
- Identifies trendsetter ideas by researching industry and related Events.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
Education
Financial Planning Services
Lambton College
Toronto, ON04.2021
Bachelor of commerce - Accounting
Punjab Technical University
2017
Skills
- MS Office
- Effective Communication
- Opening and Closing Procedures
- Problem-Solving Ability
- Technical Support
- Microsoft Outlook
- Account Management
- Coordination
- Merchandising
- Administrative Support
- Auditing Procedures
- Customer Service and Assistance
- Accurate Documentation
- Financial Controls
Certification
First AID CPR
Leadership Quality Program
Food Handler
Security Guard
Timeline
Assistant Manager
McDonald’s
01.2022 - 01.2023
Shift Leader
McDonald’s
08.2021 - 12.2021
Security Guard
Logixx Security
03.2021 - Current
Business Development Executive
INFOWIZ
01.2018 - 01.2019
Financial Planning Services
Lambton College
Bachelor of commerce - Accounting
Punjab Technical University
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