GAGANDEEP GAGANDEEP
Charlottetown
Summary
Dynamic and results-oriented Supervisor with a proven track record at Hula Poke at McArthur Glen Outlet, adept in enhancing operational efficiency and fostering team collaboration. Excelled in problem-solving and adaptability, significantly improving customer service at Church's Chicken. Skilled in time management and teamwork, consistently achieving goals with a focus on strategic improvements and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Cashier
Mountain Warehouse
2020.09 - 2021.05
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Customer Service Representative
Church's Chicken
2021.05 - 2022.04
- Handled customer complaints and inquiries in a courteous and efficient manner
- Developed strong customer relationships and loyalty through effective communication
- Participated in team meetings to discuss new ideas for improving the overall quality of customer service provided
- Monitored daily performance metrics such as call volume, wait times, resolution times.
Supervisor
Hula poke at McArthur glen outlet
2022.04 - 2024.07
- Trained new employees on company policies, procedures and work ethics
- Delegated tasks to team members according to individual strengths
- Worked closely with upper management to develop strategies for improving operational efficiency within the department
- Communicated employee, customer and workplace needs to managers.
Education
Diploma - GENERAL EDUCATION (SCIENCE)
LANGARA COLLEGE
12.2022
Skills
- Teamwork and Collaboration
- Problem-solving abilities
- Adaptability and Flexibility
- Time management abilities
- Goal-Oriented
Languages
English
Hindi
Punjabi
Timeline
Supervisor
Hula poke at McArthur glen outlet
2022.04 - 2024.07
Customer Service Representative
Church's Chicken
2021.05 - 2022.04
Cashier
Mountain Warehouse
2020.09 - 2021.05
Diploma - GENERAL EDUCATION (SCIENCE)
LANGARA COLLEGE
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