GAGAN SEKHON
Surrey,BC
Summary
- 7+ years of managerial experience.
- Achieved a Top Box score of 100% in employee engagement for FY 2024.
- Exceeded team performance results in FY 2023 & 2024.
- Top quartile branch in the Fraser Valley for total restated business growth in FY 2023 & 2024.
- Coached, developed and transitioned advisors to different roles in alignment with career roadmaps.
- Completed a Financing Specialist rotation improving financial acumen and structuring credit.
- Provided team support with desk coverage for the North Vancouver CFS team.
- Co-chair of BC Region for the BC Children's Hospital Campaign.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Relationship Manager, CFS
Royal Bank of Canada
2024.07 - Current
- Built and maintained relationships with new and existing clients while providing personalized support and tailored solutions.
- Partnered with cross-functional teams to align strategies for improved client experiences.
- Conducted ongoing oversight with clients, ensuring adherence to portfolio quality.
Branch Manager
Royal Bank of Canada
2022.09 - 2024.07
- Delivered on exceptional client experiences
- Maximized client contact and market coverage
- Acquired and deepened client relationships
- Won as One RBC by leveraging partners
- Attracted, developed and enabled the best talent
- Managed risk and operational effectiveness.
Assistant Branch Manager
Royal Bank of Canada
2021.01 - 2022.09
- Delivered on exceptional client experiences
- Improved performance of individual team members through coaching
- Increased the branch's overall book of business YoY
- Managed risk and operational effectiveness
- United Way ClimbUP champion for British Columbia.
Education
Diploma - Business Management
Kwantlen Polytechnic University
Surrey, BCSkills
- Client centricity
- Collaboration
- Critical thinking
- Strategic planning
- Inspiring
- Building talent
- Business Development
Certification
Canadian Securities Institute:
- Investment Funds in Canada
- Financial Planning I
- Branch Compliance Officer
- Personal Financial Services Advice
Timeline
Relationship Manager, CFS
Royal Bank of Canada
2024.07 - Current
Branch Manager
Royal Bank of Canada
2022.09 - 2024.07
Assistant Branch Manager
Royal Bank of Canada
2021.01 - 2022.09
Diploma - Business Management
Kwantlen Polytechnic University