Summary
Overview
Work History
Education
Languages
Timeline
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Gabrielle Smith

Charlottetown,PE

Summary

Exceptional worker offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in various areas and flexible with changing business needs.

Overview

5
5
years of professional experience

Work History

Server

Quality Inn
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set up banquet tables and chairs based on event requirements.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Barista

The Lucky Bean
01.2023 - Current
  • Prepared specialty drinks such as cappuccinos, lattes, mochas, and alcoholic beverages.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

Bartender

Hill’s Sports Bar
08.2022 - 01.2023
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Helped management plan and serve bar menu exceeding customer expectations.

Supervisor Camp Counsellor

City Of Charlottetown
06.2022 - 08.2022
  • Organized and detail-oriented with a strong work ethic.
  • Provided weekly schedule for employees, and worked around potential conflicts, appointments, sick days.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.


Camp Counselor (seasonal)

Rise And Climb
06.2021 - 08.2021
  • Worked with children of varying age, interest, skill and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Worked at heights of 50ft, taught harness safety to children and adults
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Worked in a small retail store selling snacks and day passes

Camp Counselor (seasonal)

Westville Recreation
06.2020 - 08.2020
  • Worked with children of varying age, interest, skill and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.

Retail Sales Associate

Winners
09.2019 - 06.2020
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.

Education

Bachelor Of Science - Psychology

University of Prince Edward Island
Charlottetown, PE
04.2025

Highschool -

Northumberland Regional High School
Alma, NS
06.2020

Languages

English
Native or Bilingual

Timeline

Server

Quality Inn
03.2024 - Current

Barista

The Lucky Bean
01.2023 - Current

Bartender

Hill’s Sports Bar
08.2022 - 01.2023

Supervisor Camp Counsellor

City Of Charlottetown
06.2022 - 08.2022

Camp Counselor (seasonal)

Rise And Climb
06.2021 - 08.2021

Camp Counselor (seasonal)

Westville Recreation
06.2020 - 08.2020

Retail Sales Associate

Winners
09.2019 - 06.2020

Bachelor Of Science - Psychology

University of Prince Edward Island

Highschool -

Northumberland Regional High School

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Gabrielle Smith