Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Golf Shop Assistant
American Golf Corporation
05.2020 - Current
Addressed concerns and complaints of guests to improve perception of service and quickly resolve presented issues.
Provided exceptional customer service when checking in and selling products to guests.
Increased customer satisfaction by providing exceptional service and product knowledge.
Merchandising Manager
Fairbanks Ranch Country Club
08.2021 - 04.2023
Maintained constant communication with corporate accounting through emailing and submitting paperwork, collecting invoices, and addressing inventory discrepancies.
Developed and drove product merchandising plans, analyzed store-specific data and recommended actions that boosted business profitability.
Maintained extensive knowledge of all retail items to provide personalized customer experience to buyers and drive revenue.
Led quarterly inventory and conducted discrepancy reports.