Gabrielle Genovea
Norwalk
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Golf Shop Assistant
American Golf Corporation
05.2020 - Current
- Addressed concerns and complaints of guests to improve perception of service and quickly resolve presented issues.
- Provided exceptional customer service when checking in and selling products to guests.
- Increased customer satisfaction by providing exceptional service and product knowledge.
Merchandising Manager
Fairbanks Ranch Country Club
08.2021 - 04.2023
- Maintained constant communication with corporate accounting through emailing and submitting paperwork, collecting invoices, and addressing inventory discrepancies.
- Developed and drove product merchandising plans, analyzed store-specific data and recommended actions that boosted business profitability.
- Maintained extensive knowledge of all retail items to provide personalized customer experience to buyers and drive revenue.
- Led quarterly inventory and conducted discrepancy reports.
Education
Bachelor of Science - Human Developmental Science
University of California - San Diego
La Jolla, CA06.2023
Skills
- Verbal and Written Communication
- Inventory Management
- Microsoft/Outlook/POS systems
- Team Building and Leadership
Affiliations
- Golf player (15+ years)
Certification
California Food Handler Card (2022)
Timeline
Merchandising Manager
Fairbanks Ranch Country Club
08.2021 - 04.2023
Golf Shop Assistant
American Golf Corporation
05.2020 - Current
Bachelor of Science - Human Developmental Science
University of California - San Diego
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